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Customer initiatives

We are evolving and simplifying our services and products and finding new ways to help customers improve their financial resilience.

Financial hardship assistance

If you are experiencing financial difficulty we have a dedicated team that can help you.

Financial hardship assistance

Disaster relief packages

Westpac's Disaster Relief Packages offer practical help to assist customers to manage the impact of natural disasters on their finances.

Disaster relief

Products and services with social and environmental outcomes

We apply our expertise to develop products and services that help customers achieve social or environmental outcomes.

Products and services with social and environmental outcomes

Microfinance opportunities

We support microfinance initiatives that provide a hand up to aspiring business owners who are otherwise unable to access mainstream financial services.

Microfinance opportunities

School of money - financial education

Westpac's school of money, the Davidson Institute, offers a range of money management topics to improve your financial sustainability.

Davidson Institute School of Money

Social sector customers

Social sector organisations can benefit from the knowledge of specialist bankers and low or no fee accounts, plus preferred rates on select banking products.

Social sector customers

Women's markets customers

We have a bank unit exclusively dedicated to supporting female business owners through education, information and networking opportunities.

Women's markets

Financial hardship?

If you are experiencing financial difficulty we have a dedicated team that can help you.