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Transparent reporting

We provide regular reporting and seek to assist stakeholders to assess our performance over time and against key benchmarks.

We recognise the importance to our stakeholders of providing regular reports on our performance and we choose to apply external, best practice standards to our reporting. We continue to review our reporting to ensure we are meeting investor and stakeholder requirements.

  • Performance reporting
  • Additional annual disclosures
  • Benchmark reporting

Performance reporting

We seek to report on our performance across the financial, environmental, social and governance aspects of our business.

Each year, interim reporting is released in May and annual reporting is released in November.

We apply external, best practice standards to the development of our annual sustainability reporting as follows.

Global Reporting Initiative (GRI) Standards (2016)

We have applied the Global Reporting Initiative (GRI) framework and standards since publishing our first sustainability report in 2002. We have adopted the GRI’s reporting standard including the updated Financial Services Sector Disclosures of the G4 framework.

For more detail on our application of the GRI Reporting Standard please see the GRI Index in the Sustainability Reporting Appendix of our most recent Sustainability Performance Reports.

Independent Assurance

We have sought independent limited assurance over our sustainability reporting since publishing our first sustainability report in 2002.

Our sustainability reporting is subject to independent limited assurance performed in accordance with the Australian Standard on Assurance Engagements 3000 Assurance Engagements Other Than Audits or Reviews of Historical Financial Information (Revised).

The AA1000 Principles Standard and the Global Reporting Initiative Standards are also used by the assurance provider as criteria against which to assess disclosures associated with alignment to the AA1000 Principles and GRI Standards.

Assurance opinions are found in our Sustainability Performance Reports.

Additional annual disclosures

We provide annual disclosures against:

  • Climate Active, formerly, the Australian Government’s National Carbon Offset Standard (NCOS) Carbon Neutral Program
  • The Equator Principles
  • Slavery and Human Trafficking Statement
  • The UN Global Compact Communication on Progress
  • The UN Principles for Responsible Banking.

Previously, we were subject to the reporting requirements of the Energy Efficiency Opportunities Act 2006 (EEO Act).



We actively participate in independent external assessments by sustainability and governance rating organisations which benchmark us against global standards of governance, including: 

  • Dow Jones Sustainability Index
  • CDP



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