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We know that to be one of the world's great service companies, where we help our customers, communities and people to prosper and grow, we need to create an environment that sparks bright ideas.

These ideas will harness the full potential of our 40,000 employees and exceed our customers' needs. These ideas can only come from building and cultivating a workplace culture that values difference.

We're not talking about just the visible differences. We mean seeing the value of having different experiences, capabilities, insights and perspectives in one workplace. This builds the foundation for innovation, allowing us to create market-leading products and solutions for the customers and communities which we serve through our family of banking brands every day.

We want all our employees to feel included and valued, and to harness the differences in their age, gender, gender identity, race, accessibility requirements, sexual orientation or cultural background to create bright ideas.

To do this, we are focusing on 4 key areas in our Inclusion & Diversity strategy:

Four focus areas

Creating an inclusive culture

We value the uniqueness of our people and use this value to create a competitive advantage.

Attracting, growing and retaining unique talent

We attract, develop and retain diverse individuals to maximise performance and adapt to market changes.

Connecting with our diverse customers

We create meaningful relationships with our diverse customers to deliver superior service and products.

Engaging communities and the market

We engage with our diverse community in everything we do to create a sustainable future for Australians.