Our vision is to be one of the world’s great service companies, helping our customers, communities and people to prosper and grow. That's why Westpac Group is working with Australia’s other leading banks to ensure we provide products and services that meet our customers’ needs – today and tomorrow.
We have implemented the following initiatives to help our customers achieve their financial goals:
Our ongoing commitment to you
We will continue to make improvements to how we serve our 13 million customers through implementing a wide range of initiatives. We have already made good progress in making changes for the better.
About Better Banking
Westpac Group is part of the Australian Bankers’ Association Better Banking reform program. We are committed to making changes to the way we do business to earn and keep the confidence of our customers.
Find out more about how we are making banking better here.