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Helping you make every dollar count.

WESTPAC CHOICE CONCESSION

An everyday bank account with debit card and no monthly fees. For customers who hold a Concession or Health Care card, receive benefit payments, or low or no income earners.

At a glance

$0

Account-keeping fees

Meaning more money in your pocket. Plus, you'll pay no overdrawn fee or debit interest (other fees may apply).

$0

Cash withdrawal fees

In branch, from our ATMs and select partner ATMs. Plus, unlimited transactions and account enquiries.

$0

International transfer fees

If you send foreign currency overseas using Online Banking or the Westpac App. Other fees may apply.

The choice for easy day-to-day banking and more

Instant Digital Card®

Before you get your Debit Mastercard® use the digital version in the Westpac App. Then, add it to your mobile wallet.

Ways to pay

Instant payments

Get PayID® payments instantly with just your mobile number. You can also tap and go using your mobile or your Debit Mastercard.


PayID payment

Banking on the go

Skip the trip to the branch and manage your banking when it suits you by using the Westpac App.


Westpac App

Get exclusive offers

Make full use of our customer-only discounts and cashback offers, including special ShopBack deals.


Rewards & Offers

Smart Budgeting and savings tools

LAYERS OF SCAM AND FRAUD PROTECTION

Save time, apply online

About you

You must have an Australian residential address and be one of the following:

Your identity

Not already a Westpac customer? You'll need 2 forms of ID:

  • Passport
  • Driver licence
  • Birth certificate
  • Medicare card

 

Identification Checklist (PDF 657KB)

Open online

Your Choice Concession account could be active in just a few minutes. If you can’t open online, visit a branch.

Don’t have the required ID?

If you're an Aboriginal or Torres Strait Islander and don't have any of the required forms of identification, please call our Indigenous Call Centre on 1800 230 144 Monday to Friday 9am - 6.30pm ACST or visit your nearest branch.

Account fees

Standard fees (fees may change) Amount
Account-Keeping Fee $0
Standard fees (fees may change) Amount
Online Banking withdrawal (including Mobile Banking) $0
Telephone Banking withdrawal (self service) $0
Telephone Banking withdrawal (staff assisted) $0
Branch staff assisted withdrawal $0
Direct Debit $0
Point of Sale (POS) transactions $0
ATM cash withdrawals in Australia (ATM providers may charge a fee – watch out for that!)  $0
Overdrawn Fee $0
Unarranged Lending Rate (ULR) is a debit interest rate charged to a transaction account if it becomes overdrawn without arrangement 0%
Overseas Withdrawal Fee  from a Global Alliance Partner ATM (for more information on Global Alliance Partners: Accessing your accounts overseas) $0
Overseas Withdrawal Fee from a non-Global Alliance Partner ATM $5
Transactions made in foreign currency, and the merchant or financial institution is located outside Australia 3% of the AUD transaction amount
Transactions made in foreign currency, and the merchant or financial institution is located in Australia 2.2% of the AUD transaction amount


Other fees and charges may apply. Please refer to the Terms and Conditions (PDF 643KB)

Help when you need it

Things you should know

Before making a decision about any of our products or services, please read all the terms and conditions and consider whether the product or service is right for you. Fees and charges apply and may change.

 

*This claim is based on The Forrester Digital Experience Review™ of 4 Australian mobile banking apps in Q3 2025. Future findings are subject to change. Forrester does not endorse any company or brand, nor their products or services, nor advise anyone to select them based on this review. If you want to learn more, go to the Forrester website.

 
 

Protected by the Financial Claims Scheme (FCS): If you have a Westpac deposit account, in certain circumstances you may be entitled to a payment under the FCS. Payments under the FCS are limited for each customer. You can find out more information from the APRA website at www.fcs.gov.au.

Westpac’s Online Banking Security Guarantee - If your Westpac account is compromised as a result of Internet fraud, we guarantee to repay any missing funds, providing you comply with our  Online Banking Terms and Conditions. This includes keeping your sign-in details (including passwords, Westpac Protect™ SMS codes and SecurID® Token codes) private. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts.
Westpac Fraud Money Back Guarantee: Our Westpac Fraud Money Back Guarantee ensures that you will be reimbursed for any unauthorised card transactions provided that you have not contributed to the loss and contacted Westpac promptly. Refer to your card's conditions of use for full details, including when you will be liable.

 

Mastercard® is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. 

PayID® is a registered trademark of NPP Australia Limited and any use of its marks by Westpac is under license.