Home Loan Broker Information & Services

Help gives your clients 2,000 reasons to switch.

$2,000 rebate per property for refinance applications submitted by 31 Mar 19 and settled by 31 May 19 with a Premier Advantage Package home loan. Min loan $250k. $395 annual package fee. Excludes refinances from Westpac Group. Conditions apply.

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A helpful $1,000 rebate.

Here to help your clients when they buy a new home.

$1,000 rebate per property for applications submitted by 31 Mar 19 and settled by 31 May 19 with a Premier Advantage Package home loan. Min loan $250k. $395 annual package fee. Excludes Owner Occupied Interest Only loans. Conditions apply.

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Wishing you a wonderful Year of the Pig.

Here to help make it prosperous for you and your clients.

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Home Saver Calculator.

Here to help your clients see how long it might take to save a deposit.

Terms and conditions apply.

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Welcome to BrokerBase.

Support your clients with information about our latest offers, service times and products. To lodge a deal or track an application, visit Broker Net.

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Ideas Hub.

All the tools you need to drive your professional development, plus inspiring podcasts, videos and articles, right here.

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Service lead times

Current Broker Processing Unit (BPU) processing times:

Platinum (inc purchase deals) - 1 business day
A+/A+Prestige (inc purchase deals) - 2 business days
Standard (inc purchase deals) - 3 business days

Broker Credit Policy & Scenario Hotline:

Hours of operation are 11am – 4pm ACDT* (11:30am – 4:30pm AEDT^{^}) Monday to Friday. Please call 1300 130 928 (select option 1, then option 4) to speak with a Credit Manager for assistance with policy and scenario queries.

*ACDT - Australian Central Daylight Time (SA,NT)
^{^}AEDT - Australian Eastern Daylight Time (NSW, ACT, VIC, TAS)