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2019 Australian Mortgage Awards

Thank you for your support throughout 2019

Winner of Most Effective Digital Strategy – Lender



Winner of Best Major Bank BDM – Sam Tang


Service lead times

Current Broker Processing Unit (BPU) processing times:

Platinum (inc purchase deals) -  1 business day
A+/A+Prestige (inc purchase deals) - 1 business day
Standard (inc purchase deals) - 1 business day

Broker Credit Policy & Scenario Hotline:

Hours of operation are 11am – 4pm ACDT* (11:30am – 4:30pm ACDT^) Monday to Friday. Please call 1300 130 928 (select option 1, then option 4) to speak with a Credit Manager for assistance with policy and scenario queries.

*ACDT - Australian Central  Daylight Time (SA,NT)
^AEDT - Australian Eastern Daylight Time (NSW, ACT, VIC, TAS)

Rates and offers

View the latest rates and offers for Westpac’s home and investment loans.

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Ideas Hub

Explore your new learning centre and inspire your next big idea.

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Learn about Westpac’s home and investment loan products.

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Everything you need to know about Westpac’s policies and procedures.

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