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The steps

Read the steps to find out what’s involved in becoming a Westpac accredited broker.

Step 1

Tell your Aggregator that you want to be accredited with Westpac. They'll start your online application

Step 2

To complete your online training and exam, you'll receive an email with your login and password to the Broker online accreditation system.

Step 3

Complete the training modules and exam.  Once completed successfully, Westpac will receive a notification and will carry out a verification check.

Step 4

Once approved, you'll receive a Broker ID number from Westpac. This usually takes up to 5 business days. Contact us on 1300 130 928 for more information.


Accreditation benefits

At Westpac, we’re committed to delivering excellent service to our Broker partners to help support both their businesses and clients.

Our strong product offering, training, credit policy and overall service to brokers are what sets us apart from the rest.

Why choose Westpac?

  • Superior BDM support
    Our BDMs are highly experienced professionals, dedicated to supporting you and your business.

  • Direct access to a dedicated Credit Team
    You’ll get direct access to a dedicated Credit Team who can help workshop those tricky scenarios, giving you the confidence to place your clients with Westpac.

  • Dedicated call centre support
    Access to a dedicated Broker Hotline who’ll be able to give you an update regarding your loan status or other queries such as:
    • Escalation requests
    • Application progress
    • Settlements/Post Settlement requests.

  • Award-winning lender
    We've been recognised as The Australian Mortgage Awards Major Bank of the Year 2017, 2018, MPA Bank of the Year 2015, 2016, 2017 and The Adviser Major Lender of the Year 2015, 2016 across a number of categories including:
    • BDM & Credit Support
    • Turnaround Times
    • Product Diversity.

Major Bank of the Year 2017Major Bank of the Year 2018Bank of the year 2017

  • Multi-brand accredited
    When you become accredited with Westpac you also automatically become accredited with St.George Banking Group brands. This means you have access to more lenders through one simple process.

  • Technology and Support to settle your loans faster
    • Priority SLAs for application assessment
      Fast-track your loan application with 2-day conditional approval. This applies when error-free application is submitted before 5pm AEST and no credit / LMI assessment is required.
    • Supporting docs online
      Have your loan docs assessed faster by uploading your docs online.
    • Track loan application progress online
      Get loan updates immediately - track the status of your customer’s loan via online application tracking.

Westpac Flexi Loan Accreditation

Email your Flexi Loan accreditation request, including your introducer number, to Westpacmortgagebroker@westpac.com.au. Your request will be attended to within 3 business days. For more information on Westpac Flexi Loan please go to https://www.westpac.com.au/personal-banking/personal-loans/flexi-loan/

BDM finder

Each State and Territory has an assigned Business Development Manager (BDM) who can help you.

Speak to your BDM today to find out more.