Parental control and access by age
14 - 17: As the account holder you can choose to give your parent or guardian access to your account with the Parental Control function. If you’d like a parent or guardian to have access to your account, you’ll need to set that up. Please visit one of our branches and we can help you with:
- Signatory access: branch and online access to account
- Third party access: visibility of account online.
Under 14: A mandatory Parental Control function gives your parent or guardian control of your account. This means they can act on your behalf in branch and in Online Banking.
How does parental control work?
To have Parental Control, a parent, grandparent, or guardian must be an account signatory. As the account holder, the child must also be registered for:
- Westpac Online Banking
- Westpac Telephone Banking
to access their account online or over the phone.
Self-service Telephone Banking is not available and Parental Control is mandatory for children:
- Under 12 for a Bump savings account
- Under 14 for a Choice Youth everyday account.
Parental Control is optional for older children. Access levels can be changed in-branch by the child at any time.
Parental Control doesn't apply to a child’s access to funds in-branch. However, a signatory must authorise branch withdrawals where a child is under 14, and a debit card isn't available.