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Service lead times

Platinum - 1 business day

A+ - 1 business days

Standard - 6 business days

Please note that the Broker Credit Policy & Scenario Hotline hours of operation have changed temporarily to improve our credit assessment service times. Our new hours of operation are 11am – 4pm CST (11:30am – 4:30pm EST) Monday to Friday. Please call during this time to speak with a Credit Manager for assistance with policy and scenario queries.

Rates and offers

View the latest rates and offers for Westpac’s home and investment loans.

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Get accredited

Learn about how to become an accredited Westpac broker.

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Learn about Westpac’s home and investment loan products.

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Everything you need to know about Westpac’s policies and procedures.

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