Service lead times
Current Broker Processing Unit (BPU) Processing Times | ||
---|---|---|
Platinum | 4 business days | |
Platinum (Self-Employed deals) | 20 business days | |
Gold | 7 business days | |
Gold (Self-Employed deals) | 20 business days | |
Accredited | 10 business days | |
Accredited (Self-Employed deals) | 31 business days |
Broker Credit Policy & Scenarios:
The credit hotline is available to assist with any policy related questions or scenarios.
The operating hours are:
General Broker Line - 1300 130 928
11am - 4pm (ACDT), Monday - Friday
11:30am - 4:30pm (AEDT), Monday - Friday
Platinum Broker Line - 1300 360 579
8am - 5pm (ACDT), Monday - Friday
8:30am - 5:30pm (AEDT), Monday - Friday
Rates and offers
View the latest rates and offers for Westpac’s home and investment loans.