Could your payment be a scam?
What is Westpac SaferPay?
As an Australian banking first, we now do additional screening on every payment with artificial intelligence (AI).
If we suspect you’re making a payment to a potential scammer, we’ll prompt you with a few quick questions to get more information, allowing us to help pinpoint and block a potential scam transaction.
How it works
Let’s stop scams together
In 2023, Australians lost over $476 million* to scams.
This feature adds an extra layer of protection to your payments.
Things you should know
* Scamwatch statistics for 2023.
If your Westpac account is compromised as a result of online fraud, we guarantee to repay any missing funds, providing you comply with our Westpac Online Banking Terms and Conditions. This includes keeping your sign-in details (including passwords, Westpac Protect™ SMS codes and SecurID® Token codes) private. You must inform us immediately if you suspect the security of your access details has been compromised, or you suspect an unauthorised transaction or potential fraud on your accounts. Please refer to the Westpac Online Banking Terms and Conditions (PDF 417KB).