Loss of a loved one
Losing a loved one can be a difficult time so it’s important to focus on you and your family.
Notifying us of a bereavement
Managing a deceased estate, funeral plans and the will
Dealing with grief and elder financial abuse
Discussing death and your wishes with loved ones
Deceased Estate FAQs
An estate includes all of a person's property, assets, liabilities and debts. A deceased estate refers to all of the property, assets, liabilities and debts belonging to the person when they died. A Will provides instructions on how they would like their deceased estate to be distributed. It is important to stay informed about what you need to prepare when you are dealing with deceased estates.
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Easy English guides
We’ve translated key documents into Easy English, a style of writing that helps people with a range of communication needs to understand important information. This guide explains how to get help from the bank if you lose someone you love.
If you need to, you can get someone to help you:
- Read this guide.
- Understand what this guide is about.
- Find more information.
Download the Easy English guides
Tools and resources
We hope you find this information relating to the management of a Deceased Estate helpful, however if you wish to contact us please see the information below and contact number for our specialised Estate Management team. We are here to help you through your bereavement.
Download Loss a Loved One Support guide (PDF 632KB) - A comprehensive 30 page guide supporting you after the loss of a loved one.
Other sites
If you are a customer of St.George, BankSA or Bank of Melbourne and experiencing bereavement please go to:
https://www.stgeorge.com.au/deceased-estates
https://www.banksa.com.au/deceased-estates
https://www.bankofmelbourne.com.au/deceased-estates
Visit ASIC’s MoneySmart Paying for Funerals – Provides money tips for Aboriginal and Torres Strait Islander people.