Manage your card
How to activate your travel card, add multiple currencies and access support when you need it.
Topping up your money card
It's quick and easy to reload the money card:
- Use the Transfer Funds function of any Australian financial institution's online banking (where available). The BSB and account number associated with your card are located online in the card management portal under "Add Money"
- Use BPAY by entering the BPAY Biller Code 208637, then enter your customer reference number which is the 13 digit number on the back of your card
- You can also reload your card instantly at any Westpac branch in Australia
Lost or stolen cards and assistance
Please contact us straight away if your card is lost or stolen:
- 1300 797 470 (within Australia)
- +61 2 9374 7102 (from overseas)
You can speak to someone 24 hours a day, 7 days a week.
Back up money card
For your convenience, we issue you with two cards - a primary card and a back-up card. They have different card numbers and separate PINs. Both cards should only be used by you and not by another person.
You can use your back-up card if you can't use your primary card (such as if it's damaged, lost or stolen). Both cards have access to your Global Currency Card funds and can be used interchangeably.
What if I have money left on the money card when I return from overseas?
You can keep using your card in Australia to either shop online or make fee-free cash withdrawals from any Westpac group ATM from your Australian dollar wallet. Alternatively fill out the account closure form available on the online portal.
Things you should know
Information is current as at 29 August 2015.
You should read the Westpac Global Currency Card Product Disclosure Statement before making a decision and consider whether this product is appropriate for you. This information does not take into account your personal objectives, financial situation or needs and you should consider its appropriateness having regard to these factors before deciding to acquire this product. You must be 16 years or older and have an Australian residential address to be eligible for this product. Westpac Banking Corporation ABN 33 007 457 141, AFSL and Australian credit licence 233714, is the distributor of this product. Rev Australia Pty Ltd ACN 117 378 953 AFSL 401610 manages the Westpac Global Currency Card product for Cuscal Limited ACN 087 822 455 AFSL 244116, an authorised deposit-taking institution and a member of Visa International. Cuscal Limited is the issuer of the product but does not take deposits from you. Westpac is not responsible for and does not guarantee this product or card or your ability to access any prepaid value or the use of this product or card. Internet connection is needed to access the Westpac Global Currency Card app. Normal mobile data charges apply. We support Apple iPhone iOS 6 and above and Android™ 2.3 and above. Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark of Google Inc.
BPAY® is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.