Skip to main content Skip to main navigation
Skip to accessibility page Skip to search input

Westpac Protect




Australian Governent




Stay smart online

Westpac supports Stay Smart Online, an Australian Government initiative, to help keep your online shopping safe and secure this festive season.

Shop smart

There are many advantages to shopping online, especially when it comes to buying presents!

Use the following to ensure safe online shopping this festive season:

  • Exercise the same amount of caution online as you would when buying from a local store
  • Check out handy tips for safe shopping at the Government’s buying and selling page.
  • Get extra credit card security with MasterCard® SecureCode™ or Verified by Visa.

Don't fall for scams

Scam emails (also known as 'phishing') seek to trick people into giving out personal and banking details. Fraudsters are using increasingly sophisticated 'phishing' methods to dupe customers.

Some ways to spot a scam:

  • Does it instruct you to click on a link, open an attachment or call a number?
  • Does it ask for account or personal information, or for you to confirm online banking security?
  • Does the email have poor spelling, grammar and punctuation?

Check out our online security checklist and latest scams received by Westpac customers to help you keep  one step ahead of the scammers. 

Protect yourself from malicious threats

A trojan is malicious software installed onto a computer that can extract personal and financial information, often without you knowing.

It's essential to protect yourself against such threats by:

  • Installing security software and setting it to scan regularly. As a valued Westpac Online Banking customer you can download 6 months free online protection from McAfee for up to 5 devices.
  • Using Westpac Protect Security Tools to conduct regular system and virus scans and  ensuring they're all up to date

Mobile smart

Security for your phone is just as important as security for your PC. Our Mobile Banking security tips outline several things you can do (as well as avoid) to ensure hassle free transactions using your mobile phone. Additionally, Westpac Protect™ SMS code and SecurID® tokens provide an extra layer of protection by generating a one-time-password which you use to authorise certain Westpac Live transactions, giving you greater peace of mind when banking online.

Like to know more?