Yes, web browsers are regularly updated to improve performance, remove security vulnerabilities and provide feature enhancements. It is recommended that you regularly update your web browser to the latest version.
Mainstream browsers and operating systems accommodate a majority of our customer base and as a result, Westpac and Business Online have been optimised for these to ensure highest level of security and best online experience.
Please note: Westpac Corporate Online has a different set of browser requirements.
The Westpac web server will send a cookie to your browser each time you sign in to Online Banking. This cookie will be used to determine that you are who you say you are and provide you with your confidential account information.
Please note: If you decide to adjust your settings to access Online Banking, you should note down your settings prior to the change. That way, if you decide to 'not accept cookies' in the future, you will be able to change your browser back to the original settings.