Personal Loans application – what you’ll need
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This page covers what documents you’ll need to provide for your Westpac personal loan application.

If we conditionally approved your personal loan application, then you would have received an email outlining information we need you to provide to finalise your application.

Please refer to the sections below (as applicable to you) to see which information you need to supply.

How to provide your income documents

Click Verify your information in the conditional approval email you received from us (sent to the email address provided in your application form). Your application reference number and email address will be pre-populated.

Alternatively, you can access the verification portal and type in your application reference number and email address before clicking continue and follow the prompts.

Employment Verification
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Full Time, Part Time & Casual/Seasonal

2 most recent payslips less than 60 days old

  • Payslips must be consecutive (one after the other)
  • Each payslip must show: ‘Year To Date’ income figure, gross/net income, tax, pay period, your name as on your application, and your employer’s name.

Payslips don’t show all of the above? Provide bank statements covering the last 3 months instead

  • Showing your name as well as your salary/deposits (e.g. your last 12x weekly salary deposits)
  • Note that screenshots or bank statements with blacked out information are not acceptable.

Also, if you started new employment within the last 2 months…

  • Provide your signed employment contract confirming name, employment status and income details.

OR

  • A letter of employment confirming name, employment status and income details.
Self-Employed

Most recent personal ATO Notice of Assessment

  • Must be less than 18 months old
  • If you’re applying after 15th May, then supply the previous year’s ATO Notice of Assessment instead
  • In each instance, please mask your Tax File Number.

And business bank statements covering the last 2 months

  • E.g. your bank-issued statement PDF or a scan. Screenshots are not acceptable.
Retired

Bank statements covering the last 3 months

  • Detailing Superannuation/Annuity/Investment deposits received
  • If you have Commonwealth Superannuation (CSC) you must provide bank statements
  • Screenshots are not acceptable.

OR

Superannuation or Annuity statements covering the last 60 days

  • Have an SMSF? Provide a copy of your Annual Investment Statement that’s less than 18 months old. Must include Member Benefits pages

OR

Your most recent ATO Notice of Assessment

  • Must be less than 18 months old
  • Please mask your Tax File Number.

OR

Most recent Annual Investment statement

  • Must be less than 18 months old
  • If you’re retired and receiving a mix of BOTH taxed and non-taxed income, provide an ATO Notice of Assessment (please mask your Tax File Number) AND Annual Investment Statement.
Income Verification
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Rental income (long term tenants)

Bank statement covering the last 3 months

  • Each payment description must include either 'rent', the property address, or the name of the property
  • For properties where the lease started less than 3 months ago, also provide the residential lease agreement
  • Screenshots are not acceptable.

OR

Rental statements from your real estate agent covering the last 3 months

OR

The existing residential lease agreement – signed by both parties

  • We don't accept handwritten or private lease agreements, or future date lease agreements.

OR

Most recent ATO Notice of Assessment that must be less than 18 months old and Tax Return confirming annual rental income

  • Please mask your Tax File Number.

OR

For each rental property, an annual rental statement issued within the last 3 months

Rental income (short term, e.g. Airbnb)

Bank or provider statements covering the last 6 months

  • Provider statements might also be called ‘Summary of earnings’ or similar
  • Must include details of each rental deposit received in the period
  • Statements must be complete, i.e. no missing pages. Screenshots are not acceptable.
Dividend income

Your most recent ATO Notice of Assessment AND Individual Tax Return less than 18 months old

  • Showing dividend income
  • Please mask your Tax File Number.

OR

Annual Investment Statement/dividend statement less than 18 months old

  • Showing franked amount
  • This is suitable where your income includes both franked and unfranked dividend income.
Retirement, superannuation, annuity, and investment income

Bank statements covering the last 3 months

  • Detailing superannuation/annuity/investment deposits received
  • If you have Commonwealth Superannuation (CSC) you must provide bank statements
  • Screenshots are not acceptable.

OR

Superannuation or Annuity statements covering the last 60 days

  • Have an SMSF? Provide a copy of your Annual Investment Statement that's less than 18 months old. Must include Member Benefits pages.

OR

Your most recent ATO Notice of Assessment

  • Must be less than 18 months old
  • Please mask your Tax File Number.

OR

Most recent Annual Investment statement

  • Must be less than 18 months old
  • If you’re retired and receiving a mix of BOTH taxed and non-taxed income, provide an ATO Notice of Assessment (please mask your Tax File Number) AND Annual Investment Statement.
Overseas pension

Bank statements covering the last 3 months

  • Confirming your overseas pension deposits received
  • Screenshots are not acceptable
  • If you’re declaring both overseas and Centrelink payments you must provide a Centrelink statement confirming both sets of payments received.
Government aged pension

Bank statements covering the last 3 months

  • Detailing aged pension deposits received
  • Screenshots are not acceptable
  • If you have a joint bank account then provide government letter/pension document confirming reference number/pension number.

OR

Letter from Government authority covering the last 2 months

  • Showing your name and confirming entitlements and income.

OR

Centrelink online statement

  • Showing 4 most recent payments received.
Government service pension (veteran)

Bank statement covering the last 3 months

  • Showing Veteran Affairs pension deposits received
  • Screenshots are not acceptable.
Government widows or disability pension

Bank statements covering the last 3 months

  • Showing pension deposits received
  • Screenshots are not acceptable.

And a letter from Government authority covering the last 2 months

  • With your name confirming entitlements and income.

OR

Centrelink online statement

  • Detailing 4 most recent payments received

And a letter from Government authority covering the last 2 months

  • With your name confirming entitlements and income.
Family tax benefit part A and B

Bank statements covering the last 3 months

  • Confirming Family Tax Benefits A or B deposits received
  • Screenshots are not acceptable.

OR

Letter from Government authority (e.g. Centrelink) covering the last 2 months

  • With your name and confirming entitlements and income.

OR

Centrelink online statement

  • Detailing 4 most recent payments received.
Paid parental/maternity leave

2 most recent payslips less than 60 days old

  • Payslips must be consecutive (one after the other)
  • Each payslip must show: 'Year To Date' income figure, gross/net income, tax, pay period, your name as on your application, and your employer's name.

OR

Bank statements covering the last 3 months

  • Showing your name as well as your salary/deposits (e.g. your last 12x weekly salary deposits)
  • Note that screenshots or bank statements with blacked out information are not acceptable.

OR

A letter or statement from a Government authority (e.g. Centrelink)

  • With your name and confirming term of paid parental leave and income.
Maintenance/child support income

Bank statements covering the last 3 months

  • Confirming that you are receiving the payments regularly
  • Screenshots are not acceptable.

AND

A letter from the Child Support Agency or a copy of Family Law Court order

  • Confirming maintenance income.
Workers compensation

Bank statements covering the last 3 months

  • Confirming payments are received regularly
  • Screenshots are not acceptable.

AND

Evidence confirming workers compensation is a permanent arrangement

  • A letter on company letterhead either from your employer or your employer's insurance company.
Second job (self employed e.g. Uber, OLA)

Most recent personal ATO Notice of Assessment (for this income to qualify you must have been trading for at least 18 months)

  • Must be less than 18 months old
  • If you're applying after 15th May, then supply the previous year’s ATO Notice of Assessment instead
  • In each instance, please mask your Tax File Number.

AND

Business bank statements covering the last 2 months

  • Showing recent business activity
  • E.g. your bank-issued statement PDF or a scan. Screenshots are not acceptable.
Second job (Pay As You Go)

If working casually, for this income to qualify you must have been employed for at least 6 months

2 most recent payslips less than 60 days old

  • Payslips must be consecutive (one after the other)
  • Must show a 'Year To Date' income figure.

OR

Bank statements covering the last 3 months

  • Detailing your salary/wages deposits.
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Other Verification
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Please visit your local Westpac branch as soon as possible and provide:

One item of identification from each of the categories listed below or two items of identification from Table A - Primary identification document category.

A request for each of the identity document(s) you have provided may be submitted via a third party provider to verify your identity information with the record held by the relevant government issuing agency.

Table A - Primary Identification document Table B - Secondary identification document
Birth certificate Australian (must be a full birth certificate) Foreign driver’s licence
Birth certificate Foreign (issued by a foreign government, the united nations or an agency of the united nations, must be a full birth certificate) Security guard’s licence
NSW Birth card Shooter’s/firearms licence
Australian citizenship certificate Blind Citizens Australia ID card
Foreign citizenship certificate (must be issued by a foreign government) Australian Public Service employee ID card
Australian driver’s licence Australian higher education (TAFE or University) student card
Australian learner’s licence Working with children check card (Blue card) QLD, VIC, WA
Current Australian passport (can either be current of expired within the last 2 years. Must not be cancelled, defaced or mutilated) Australian Taxation Office (ATO) notice issued within the last 12 months which shows your name and residential address
Foreign passport (can either be current or expired within the last 2 years. Must not be cancelled, defaced or mutilated) Financial benefits notice issued by Commonwealth, State or Territory government issued within the last 12 months which shows your name residential address (e.g. notice from Centrelink)
Foreign travel documents (issued by a foreign government, the United Nations, or agency of the United Nations) Financial institution passbook (Australian which must be current and have a black light signature)
Australian boat licence Utilities notice issued by a local government or utilities provider within the last 3 months which shows your name and residential address
Australian taxi licence Centrelink health care card
Centrelink pension card Australian Marriage certificate
Department of Veterans pension card Medicare card
Keypass Photo ID card Commonwealth seniors health card or state seniors card
18+ proof of age card
National identify card (issued by a foreign government, the United Nations or an agency of the United Nations)
NSW RMS photo card or proof of age card
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Identity Verification

Please provide the following documentation for verification:

Secured personal loan:

  • Australian Driver’s Licence Must be current and not expired

    • Must show your current residential address as provided on your application
    • Front and back copies lightened and enlarged 200%

Unsecured personal loan: Please provide the following documentation for verification:

  • Australian Driver’s Licence or Proof of Age Card

    • Must be current and not expired
    • Must show your current residential address as provided on your application
    • Front and back copies lightened and enlarged 200%

AND one of the following:

A current utility bill, issued within the last three months, by a Local Government or utilities provider

  • Must show your name as provided on the application
  • Must show your residential address as provided on the application
  • PO Box addresses will not be accepted

A current mobile phone bill, issued within the last three months:

  • Must show your name as provided on the application
  • Must show your residential address as provided on the application
  • PO Box addresses will not be accepted

A current bank statement, issued within the last three months:

  • Must show your name as provided on the application
  • Must show your residential address as provided on the application
  • PO Box addresses will not be accepted
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Residential address verification

Please send the following documentation for verification:

  • The photo page of your current passport
  • Your current Australian visa
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Passport and eligible Visa details

Minimum requirements for a vehicle offered as security. The car you offer as security on your secured personal loan must:

  1. Be less than 7 years old
  2. Have been imported by the manufacturer
  3. Never have been written off (even if it was repaired)
  4. Have a value appropriate to the loan amount
  5. Be worth $10,000 or more
  6. Have a paid full comprehensive insurance policy with Westpac noted as the financier.

Dealers Invoice or Contract of Sale. This must state:

  • Dealerships ABN and Name
  • Dealers licence number
  • Applicant’s name and address as per application.
  • Year, Make, Model, Body and Badge of the vehicle to be purchased
  • VIN/ Chassis number
  • Build or Production date (Month/Year)
  • Engine number
  • Registration Plate number and expiry date (if purchasing a Used vehicle/ Demo model/Auction)

Note: Hand written Dealer Invoices are acceptable provided no amendments are made

Or

Official Registration Certificate or Recent Renewal Notice. This must state:

  • Expiry date and must be current
  • Seller’s name
  • Vehicle details, Year, Make, Model on registration papers
  • VIN/ Chassis number
  • Engine number
  • Registration Plate number
  • Documents not accepted:
    • Registration transfer form
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Vehicle security verification content (applicable for secured personal loan only)

If you have a mortgage, or have recently applied for a mortgage, the details of the monthly payments.

If you are renting or boarding, the details of your landlord / real estate agent including:

  • Name
  • Contact number

Details of all your monthly financial commitments, such as payments made for other loans, or credit cards

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Mortgage, rental and personal finance details

Is the residential address we hold for you the latest? You will need to provide this in your application.

How to provide us with your latest address:

  • You can update us by calling 132 032 or
  • Update your personal details by signing in to Online Banking or Mobile Banking (if you are registered).

Allow 24 hours for our records to be updated before completing your application.

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Recorded residential address

Privacy Statement

Our Privacy Statement explains how we collect, use and disclose your personal information and credit-related information. Our Privacy Statement also provides information about how you can access and correct your personal information and make a complaint. You can read our Privacy Statement online or by calling us on 132 032.

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