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Westpac’s commitment to customers as a responsible lender

 Our commitment to customers as a responsible lender

We are committed to responsible lending practices and follow 4 guiding principles.

  1. We seek to lend only what our customers can afford to repay.
  2. We market our products and services responsibly.
  3. We support customers facing financial difficulty.
  4. We help to improve our stakeholders’ financial literacy and capability

 

Please read the Westpac Principles for Responsible Lending for more detail (PDF 41KB).