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How to set or change your card PIN in Westpac Live.

Tip: Make sure you have activated your new card before setting your PIN. Activate your card now.

 

Step 1: Sign in and from the Services & preferences menu, select Services

Step 2: Under Card Services, click on Activate card (you will be prompted to set your PIN once your card has been activated) or Set or Change PIN (select your card from the dropdown)

Step 3: Enter your new PIN twice and click on Submit

Step 4: Enter your SMS Code or Token Code

Step 5: Click Done

Step 1: Sign in and tap on Self service (the bell icon) on the top right of the screen

Step 2: Under Account Services, tap Activate Card (you will be prompted to set your PIN once your card has been activated) or Set or change PIN (select your card from the dropdown)

Step 3: Enter the new PIN twice and tap Submit

Step 4: Enter your SMS code and tap Continue

Step 5: Tap Done


Things you should know

Westpac Debit MasterCard® Terms and Conditions (PDF 149KB)

* Manage your card PIN feature is available for personal credit cards issued since 1 April 2016 and for Debit MasterCards issued since 1 March 2015. For Westpac Handycards, you can set or change your PIN regardless of when your card was issued. You can check the issue date on the front of the card.

Mobile and Tablet Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.

Online Banking terms and conditions apply.

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