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Changes to Online Banking Terms and Conditions

Effective as at 25 November 2018

A new invoicing tool will be introduced to business customers who use Online Banking for business and hold  a Westpac Business One Low or a Westpac Business One High transaction account (“Relevant Account”).  This new invoicing tool, “Biz Invoice” will be automatically available to any User (as defined in the Online Banking Terms and Conditions) of Online Banking for business for the Relevant Account.  These changes do not affect the rights or obligations of personal banking customers in any way.

The Westpac Online Banking Terms and Conditions booklet will be updated to include additional terms and conditions of using Biz Invoice, to include a new “Part 3 – Terms and Conditions that apply to Biz Invoice”.  As a result, consequential amendments as described below have also been made:


Clause number Amendment
Part 1, section A A new “Services and preferences” has been added describing Biz Invoice
Part 2, clause 3.2 Inserting a new clause 3.2 to make it clear that each User who is assigned access to the Relevant Account has access to and can use Biz Invoice
Meaning of words New defined terms have been included relating to Biz Invoice


Your access and use of Biz Invoice signifies your acceptance to be bound by the updated Online Banking Terms and Conditions.

Terms and conditions, and other fees and charges, apply to your accounts and payments.

The updated Online Banking Terms and Conditions can be viewed online, and can also be viewed or printed as a PDF document using the link below:

Online Banking Terms and Conditions effective as at 25 November 2018 (PDF 277KB)