How to make an International Payment to new payee

Quick steps

You can make an International Payment using Online Banking if you are registered for Westpac Protect SMS® Code.

1. Sign in to Online Banking
2. Select 'Make a payment' from the Overview screen.
3. Select the International tab on the Make a payment screen
4. Select 'Pay a new payee' button
   
5. In the Payee details section, International will be preselected in the Payment method drop down list, Select the country.
6. In the Bank details section you'll be asked to enter either the IBAN (International bank account number), ABA routing, Bank and branch, IFSC or SWIFT/BIC based on the country selected. Select Look up. If you don't have the information required check with your payee. In some cases you can proceed with a SWIFT/BIC code.
7. In the Payee details section enter the account name, account number and payee address (payee address is optional).
8. In the Payment details section enter a payee nickname and the payment description(optional). Select Confirm.
9. You'll be returned to the Make a payment screen.  The payee details you have just entered will be selected.
10. To continue with your International Payment, select the From account.  You may enter a Description for the payment (optional).
11. Select the appropriate currency
12. Enter the amount
13. Enter the date for the payment and the payment frequency. Please note: if the payment is future dated, you will need to confirm the exchange rate on the payment date.
14. Select Continue.
15. Review the payment details and select Continue. If the International Payment is dated for today, the Accept rate and submit payment screen displays. Select Confirm. If the International Payment is scheduled for a future date, the Future dated payments screen displays. Ensure you read and understand the rate information and select Confirm.
16. You will be sent an SMS protect code to your registered device. Enter the SMS code and select 'Authorise'.
17. Your payment is complete. If you wish to keep a copy of your receipt, you may choose to print it, save it as a PDF or email it.

Detailed steps

You can make a Pay Anyone payment using Online Banking, Mobile Banking or Tablet Banking if you are registered for Westpac Protect SMS® Code.

Step 1

Sign in to Online Banking.
 

Step 2

Select 'Make a payment’ from the Overview screen.
 

Step 3

Select the International tab on the Make a payment screen
 

Step 4

Select 'Pay a new payee'.
 

Step 5

In the Payee details section International will be preselected in the payment method drop down list. Select the country.
 

Step 6

In the Bank details section you'll be asked to enter either the IBAN (International bank account number), ABA routing, Bank and branch, IFSC or SWIFT/BIC based on the country selected. Select Look up. If you don't have the information required check with your payee. In some cases you can proceed with a SWIFT/BIC code.
 

Step 7

In the Payee details section enter the account name, account number and payee address (payee address is optional).
 

Step 8

In the Payment details section enter a payee nickname and the payment description. Select Confirm.
 

Step 9

You'll be returned to the Make a payment screen. The payee details you have just entered will be selected.
 

Step 10

To continue with your International Payment, select the From account. Enter a Description for the payment (optional).
 

Step 11

In the Payment details section select the appropriate currency
 

Step 12

Enter the amount
 

Step 13

Enter the date for the payment and the payment frequency. Please note: if the payment is future dated, you will need to confirm the exchange rate on the payment date.
 

Step 14

Select Continue.
 

Step 15

Review the payment details and select Continue. If the International Payment is dated for today, the Accept rate and submit payment screen displays. Select Confirm. If the International Payment is scheduled for a future date, the Future dated payments screen displays. Ensure you read and understand the rate information and select Confirm.
 

Step 16

You will be sent an SMS protect code to your registered device. Enter the SMS code and select 'Authorise'.
 

Step 17

Your payment is complete. If you wish to keep a copy of your receipt, you may choose to print it, save it as a PDF or email it.