Say hello to Red, your helpful virtual assistant.
Get to know Red
If you've got an everyday banking question, Red is here to help.
Red keeps you connected
An innovative virtual assistant ready to assist as your first point of contact - available 24 hours, 7 days a week. Simply type in what you need and Red will help guide you.
Things you should know
Your use of Online and Mobile Banking is subject to the Westpac Online Banking Terms and Conditions. Internet connection is required to access Westpac Mobile Banking app. Normal data charges apply.
Red and chat bankers offer self-service support. Chat won’t provide any product advice by considering your objectives, financial situation or needs. It will only provide factual information.
© 2018 Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian Credit Licence 233714.