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How-to videos on the basics

Watch videos on how to reset your password, update your contact details, switch to eStatements, and more, in Online Banking and the Westpac App.

  • Reset password Reset password
  • Reset password in the appReset password in the app
  • Update details Update details
  • Update details  in the appUpdate details in the app
  • Quick balance  in the appQuick balance in the app
  • Manage statementsManage statements
  • Manage statements  in the appManage statements in the app
  • Cardless cash  in the appCardless cash in the app
  • Contact us  in the appContact us in the app
Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 1MB) (PDF 277KB) at before making a decision and consider whether the product is right for you.