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Why register for Westpac Online Banking?

  • Manage your money safely at anytime
  • Check your account balance
  • Pay your bills, or pay anyone
  • Receive statements
  • Update contact details
Quick and easy to register

You will need your card number or Customer ID (find it on the top right corner of your Statement).

How to register on desktop or mobile

To register for Online Banking, you will need your card number or Customer ID, which you can find on the top right corner of your bank statement. You may be asked additional security questions about your accounts, so have your account information ready.

Step 1:
Download the Westpac App. Open the app and select Set Up. Then select Register for Online Banking.

Step 2:
Enter your Westpac card number or Customer ID (find it on the top right corner of your bank statement), name and date of birth.

Step 3:
Answer security questions, if asked. (Have your account information and bank statement ready)

Step 5:
Create a secure password. You will use this to sign into Westpac Online Banking.

Step 4:
Confirm your email and phone number

Need to download the Westpac App?

Having trouble navigating through the steps above?

We’re here to help. Call us on 132 032 and we will help get you set up for Online Banking.

Registration guide

Westpac Online Banking Registration guide


Forgot your Online Banking password or Customer ID?

How to reset your password using your Desktop

How to reset your password using your Mobile


Transaction history

Looking for a previous transaction, payment or deposit? Search through up to 3 years of your transaction history in Westpac Online Banking.


Transfers & Payments

You can now perform more types of payments with Westpac Online Banking, including recurring payments and creating international payments.

Online banking features

Find out more about the additional benefits and features of Westpac Online Banking.

You can also use the Westpac App to do your banking online

With the Westpac App you can take your bank with you wherever you go. It’s an easy, secure and convenient way to bank.

Find out more

Westpac Protect Security Guarantee

Westpac ProtectTM Security Guarantee

If your Westpac account is compromised as a result of internet fraud, we guarantee to repay any missing funds, provided you comply with our Online Banking Terms and Conditions.

Things you should know

Online Banking terms and conditions apply.

Mobile and Tablet Banking applications are only available for use by Westpac Australia customers.

Internet connection is needed to access Westpac Mobile Banking app. Normal mobile data charges apply.

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