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Understanding travel insurance

FAQs - Travel Insurance

Find out the answers to commonly asked questions, covering topics like pre existing medical conditions, policy duration, inclusive cover for family members, and more.

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Cruise insurance FAQs

As with any holiday, having the right travel insurance is vital. If you’re thinking about hitting the high seas, make sure you’ve got yourself covered for the unique situations that can happen when cruising.

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Is domestic travel insurance important?

When you think about it, pretty much anything that happens overseas can also happen in Australia. If that’s the case, why wouldn’t travel insurance be as important at home as it is abroad?

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Travel insurance for tips for seniors

The older you get, the more factors you need to take into account when travelling. Depending on your age, travel insurance might be available and if so, you should consider making it an important part of your plan.

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Travel insurance checklist

Although it’s easy to go online and sort out your travel insurance with just a few clicks, it’s important you take the time to make sure you’re getting the cover you need. Before clicking ‘buy now’, make sure you’ve considered the following points.

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Bali holiday tips

Bali is the holiday destination of choice for thousands of Australians each year. If you’re heading there for the first time, here are some handy tips that can help make your trip a breeze.

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Tips for travelling with kids

Travelling with children comes with its own set of challenges. But with a bit of forward planning – and a lot of patience – taking kids overseas can be fun for everyone. Here are some tips to keep your holiday ticking along.

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Travel safety tips

Heading overseas is exciting. But before jumping on a plane, it’s important to know what steps you can take to keep yourself safe while you’re away.

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Travel vaccinations

Before heading overseas, it’s a good idea to check in with your doctor to find out if you need any vaccinations for where you’re going, along with any other health precautions. The earlier you get any vaccinations the better, as some need time to start taking effect. You should aim to see your GP at least six weeks before you leave.

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Travel insurance and valuables

When taking out a travel insurance policy, normally you’d check that it includes enough cover for loss, damage or theft to personal items. And if a policy offers cover up to $10,000, chances are you, like a lot of travellers, would think this was more than enough. But what a lot of travellers don’t realise is sub-limits will likely apply to each item as well. With that in mind, what would happen if you took a brand new laptop with you on holiday? How much would it be covered for?

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Travel insurance excess explained

Most insurance policies require you to pay an excess when you make a claim – this is the amount you contribute, with the rest being paid by the insurer (up to the maximum amount of coverage stipulated in the policy).

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Travel centre

Our central resource for all things travel related. Read how to best access funds overseas; saving on ATM fees; handy pre-departure checklists; emergency phone numbers and much more.

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Things you should know

Travel Insurance Product Disclosure Statement (PDF 817KB)

^Emergency medical assistance available on Comprehensive, Essential and Multi-Trip policies. Not available on Domestic policies.

Travel Insurance is issued by AGA Assistance Australia Pty Ltd ABN 52 097 227 177 (trading as Allianz Global Assistance), as agent for the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 (Allianz). Westpac Banking Corporation ABN 33 007 457 141 arranges the insurance as agent of Allianz, but does not guarantee the insurance. Policy terms, conditions, limits and exclusions apply. This information does not take into account your personal circumstances. Read the Product Disclosure Statement (PDF 817KB) to see if this insurance is right for you. Call 1800 502 077.

By clicking on Get a quote you will enter a third party site hosted by Allianz. Any personal information you provide to Allianz’s hosted site will be collected, used and disclosed in accordance with Allianz’s Privacy Statement and Privacy Policy.

Westpac's Privacy Policy is available at or by calling 132 032. It covers:
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