What is covered by my landlord insurance policy

You can check how the cover works in these common situations, or call 1300 650 255, 8am - 7pm Monday to Friday or 9am - 2pm Saturday (Sydney time).

Is my property covered while my tenants are away on holidays?

Your building and contents will be covered while your property is unoccupied for up to 60 days. If you become aware your property will be unoccupied, you should make sure that during this time your tenants take all reasonable care to ensure that:

• All windows and doors are securely locked
• The home is under the supervision of a responsible person
• Newspapers and mail are collected regularly
• Lawns and gardens are kept in a tidy order.

However, call us to advise if your property will be unoccupied for more than 60 consecutive days and we'll advise you if your cover can continue.

Is my home covered during renovations?

You will need to inform us before the building work commences so we can advise you if your home will be covered and whether there is any change to your policy. Building renovation is defined as altering or moving all or part of any wall, floor, foundation, roof or structural component. It includes a new bathroom or kitchen, or extensions such as additional rooms, outdoor entertaining areas, or a second storey.

Am I covered for legal liability, and what is it?

Legal liability means your legal responsibility to pay compensation for causing the following incidents at the insured address:

• Injury, illness or death to someone else
• Loss or damage to property owned or controlled by someone else.

Legal liability cover is automatically included in all building and/or contents policies and covers you and anyone else covered by your policy, for up to $20 million. 

Is my whole property covered?

Is all the furniture and contents I've provided covered?

If you have contents cover, it covers domestic items that you own or are legally responsible for and which you normally keep in a building at the site, up to your sum insured.
 

However, there are cover limits on artworks, TV, stereos, VCRs, DVD/Blu-ray players and records. Also contents which are outside - which are only covered in Quality Care, not Essential Care.

Do I need to keep an inventory or proof of my contents?

As a landlord, it's particularly important to keep records of the furnishings and items you've provided for your tenants, and any documents that prove their value, in case you need to make a claim. 

Who is covered by my policy?

Your policy covers anyone named as 'the insured' in your policy schedule or anyone who has an interest in the property.