Check or change my policy

It’s easy to check or change your policy anytime.

• Call us on 1300 650 255, 8am - 7pm Monday to Friday or 9am - 2pm Saturday (Sydney time).
• Visit a branch.

Or to check your policy and what you’re covered for yourself, you can refer to:

• Your policy schedule which shows whether you’re covered for building, contents and/or personal valuables cover, your premium, your level of cover, sums insured, applicable excesses and any other relevant details
• The Product Disclosure Statement (PDS) which explains your policy in detail. Remember that only those parts relevant to your policy choices apply

For Home and Contents Insurance policies refer to:

Home and Contents Insurance Product Disclosure Statement and Supplementary Product Disclosure Statements (applicable to policies issued or renewed on or after 1 July 2019) (PDF 339KB)

Home and Contents Insurance Product Disclosure Statement and Supplementary Product Disclosure Statement (applicable to policies initially issued in the period between 30 June 2018 and 30 June 2019; or renewed in the period between 30 July 2018 and 30 June 2019) (PDF 328KB)

For Landlord Insurance policies refer to:

Landlord Insurance Product Disclosure Statement and Supplementary Product Disclosure Statements (applicable to policies issued or renewed on or after 1 July 2019) (PDF 349KB)

Landlord Insurance Product Disclosure Statement and Supplementary Product Disclosure Statement (applicable to policies initially issued in the period between 30 June 2018 and 30 June 2019; or renewed in the period between 30 July 2018 and 30 June 2019) (PDF 337KB)