Documents required to complete your Westpac profile

To process your loan increase request we will need to verify the income entered in your Westpac profile.

If you haven’t done so already, please provide us with the documents listed below for each type of income you confirmed in your request.

Refer to your confirmation message in Westpac Live for details on where to send your documents as well as your reference number, which you will need to include.

Salary income

If your request included salary income, please provide one of the following:

2 most recent payslips
Year-to-date payslip covering last 2 pay cycles

Please note:
Payslips can be up to 6 weeks old at the time of your application.

The name on the payslips needs to match the name on the loan application and must show:

Employer name and ABN (ABN not required for Federal or State Government departments)
The period covered (e.g. weekly, fortnightly, monthly)
Base salary
Gross salary for the pay period
Tax paid
Net salary or the pay period
YTD figures (if applicable)

Payslips can’t be hand written.

Social Security income

If your request included social security income, please provide one of the following:

Letter from the relevant government department confirming the benefit and payment frequency
Copy of your bank statements showing 6 months of payments (for service pensions only)

Please note:
The name on the letter needs to match the name on the application and can be no more than 3 months old at the time of the application.

Private pension income

If your request included private pension income, please provide both of the following:

Letter from the provider confirming the pension and payment frequency
Copy of your bank statements showing 6 months of payments

Please note:

The letter from your provider will need to be the last letter issued and no more than 12 months old. The name on the letter needs to match the name on the application.

Where applicable, include documents covering any income from superannuation or annuities.

Rental income

If your request included rental income, please provide one of the following for each of the rental incomes you have included:

Recent rental statement from the managing real estate agent
Copy of bank statements showing 3 months of rental income
Existing residential lease agreement
Latest completed Australian Tax return and ATO notice of assessment

Please note:

The name of the property owner needs to match the name on the application.

Rental statement and bank statement documents can be up to of 3 months old at the time of the application. Tax returns and ATO notices of assessment: After 31 December, the previous financial year (ending 30 June) documents are required.

Any existing residential lease agreement must be the current signed and dated document. It can be up to 3 months old at the time of the application and needs to contain the address of the rental property and the amount of rental income per cycle (e.g. weekly, fortnightly or monthly).

If the property is not tenanted you’ll need to supply a letter from a real estate agent with a rental opinion. The letter will need to be the original on the company letterhead and signed by the agent. It needs to have the following information:

Address of rental property
Estimated amount of rental income per cycle (e.g. weekly, fortnightly, monthly)

Income from interest

If your request included income from interest, please provide both of the following:

Last 2 years personal tax returns
Last 2 years ATO notice of assessments

Income from dividends

If your request included income from dividends, please provide both of the following:

Last 2 years personal tax returns
Last 2 years ATO notice of assessments

Please note:

You may also need to supply the latest dividend payment advice issued (maximum 12 months old). The dividend needs to be paid to the same name as the loan application.

What happens next?

We’ll verify your documents and get in touch with you if we need anything else.