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Request a call back so we can help close your credit card

If you have tried and are unable to close your card on Westpac Live Online Banking, at a branch or through our contact centre due to fraud, collections or being lost or stolen, submit your details below, and if eligible, we will progress to closure.

Details provided must be accurate to determine if account is eligible to progress with fraud, collections or lost and stolen card teams.

Enter the last four digits of your credit card number

Your request has been received

Please make sure your contact details with us are up to date.

We’ll call you within 5-7 business days about closing your credit card.

Thank you.


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