Purchase security insurance

Important: Effective 1 October 2017, the insurer of your Westpac Credit Cards Complimentary Insurance will be changing from QBE Insurance (Australia) Limited (“QBE”) to Allianz (issued by Allianz Global Assistance and underwritten by Allianz Australia Insurance Limited). For more information, visit
https://www.westpac.com.au/ccinsurance.

Purchase security insurance is part of the complimentary insurance covers we have available to Westpac cardholders on selected personal credit cards.

It covers against loss, theft or accidental damage over a wide range of new personal goods purchased in Australia and overseas, provided the entire purchase is charged to the cardholder’s eligible credit card.

Which cards offer complimentary Purchase Security Insurance?

The following cards offer up to 4 months complimentary cover:

• Altitude Black
• Earth Black
• Singapore Airlines Westpac Platinum
• 55 Day Platinum

The following card offers up to 3 months complimentary cover:

• Altitude Platinum

If you have a Westpac credit card that is not listed above, and would like to check if you card offers Purchase security insurance,  please refer to your  Westpac Credit Cards Complimentary Insurance Policy (PDF 297KB) (effective 1 October 2017).

Making a claim

You’ll need to contact Allianz Global Assistance (the issuer of the insurance) within 30 days or as soon as possible when you return home if you were overseas (even if you’ve previously reported the matter to Allianz Global Assistance while you were overseas).

• 1800 091 710 (within Australia)

Want to know more?

You can find out more about making a claim in the Westpac Credit Cards Complimentary Insurance Policy. The Allianz Global Assistance website also has helpful FAQS and claims forms you can download.

• insurance.agaassistance.com.au/westpac
• Westpac Credit Cards Complimentary Insurance Policy (PDF 297KB) (effective 1 October 2017)