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Purchase security insurance

Purchase security insurance is part of the complimentary insurance covers we have available to Westpac cardholders on selected personal credit cards.


It covers against loss, theft or accidental damage over a wide range of new personal goods purchased in Australia and overseas, provided the entire purchase is charged to the cardholder’s eligible credit card.

Which cards offer complimentary Purchase Security Insurance?

The following cards offer up to 4 months complimentary cover:

The following card offers up to 3 months complimentary cover:

If you have a Westpac credit card that is not listed above, and would like to check if you card offers purchase security insurance,  please refer to your cards’ Complimentary Insurance Policy or download the Westpac Credit Cards Complimentary Insurance Policy. (PDF 297KB)

Making a claim

You’ll need to contact QBE (the issuer of the insurance) within 30 days or as soon as possible when you return home if you were overseas (even if you’ve previously reported the matter to QBE Assist while you were overseas).

Want to know more?

You can find out more about making a claim in the Westpac Credit Cards Complimentary Insurance Policy. The QBE website also has helpful FAQS and claims forms you can download.