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Purchase security insurance

Purchase security insurance is part of the complimentary insurance covers we have available to Westpac cardholders on selected personal credit cards.


It covers against loss, theft or accidental damage over a wide range of new personal goods purchased in Australia and overseas, provided the entire purchase is charged to the cardholder’s eligible credit card.

Which cards offer complimentary Purchase Security Insurance?

The following cards offer up to 4 months complimentary cover:

The following card offers up to 3 months complimentary cover:

If you have a Westpac credit card that is not listed above, and would like to check if you card offers Purchase security insurance,  please refer to your  Westpac Credit Cards Complimentary Insurance Policy (PDF 6MB).

Making a claim

You’ll need to contact Allianz Global Assistance (the issuer of the insurance) within 30 days or as soon as possible when you return home if you were overseas (even if you’ve previously reported the matter to Allianz Global Assistance while you were overseas).

Want to know more?

You can find out more about making a claim in the Westpac Credit Cards Complimentary Insurance Policy. The Allianz Global Assistance website also has helpful FAQS and claims forms you can download.

Things you should know

Westpac Credit Cards Complimentary Insurance Policy (PDF 6MB) (For claim events prior to 1 October 2017)

Westpac Credit Cards Complimentary Insurance Policy (PDF 6MB) (For claim events on or after 1 October 2017)