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Lounge access

If you have an Altitude Black credit card, you can escape the crowds and relax in an airport lounge with two complimentary airport lounge passes per year.

  • For Altitude Black cardholders who select Altitude Rewards, these are via the Priority Pass program
  • For Altitude Black cardholders who select Altitude Qantas, this is via the Qantas Lounge invitations
  • All Black American Express® cardholders can access the American Express Lounge at the Sydney International Airport.

Priority Pass - for Altitude Black customers who select Altitude Rewards*

Priority Pass is the world’s largest independent airport lounge access program, giving members access to 600 airport lounges around the globe covering over 400 cities in 120 countries around the world.

To receive your two complimentary lounge visits per year, you need to have a Westpac Altitude Black American Express® card, and enrol in the Priority Pass program. One complimentary membership is free.

Once you’ve enrolled, you will receive a Priority Pass card. Your two annual lounge passes will be loaded to you card.

  • The two complimentary airport lounge passes per year can only be used by the primary cardholder
  • If you’re travelling with someone else, they can join you in the lounge at a fee of currently US$27 per person per visit. This will be charged directly to your Altitude Black American Express® card
  • Enrol now.

When you join Priority Pass with your Westpac Black American Express card, your membership is complimentary, saving you $99 on the annual fee.
If you've enrolled and haven't received your Priority passes, contact pp@prioritypass.com.hk or call Priority Pass Hong Kong Office on +852 2866 1964.

Qantas Lounge invitations- for Altitude Black customers who select Altitude Qantas or Earth Black cardholders^

To be eligible for the two complimentary Qantas Club Lounge invitations, you must first register and then use your Altitude Black Card in Australia to purchase selected Qantas products and services directly with Qantas.

Selected Qantas products and services are the following items purchased directly from Qantas: Qantas passenger flights (with a QF flight number), Qantas Frequent Flyer and Qantas Club membership joining and annual fees. Excludes Jetstar, Qantas Holidays, Qantas branded non-airfare products and any Qantas products and services not purchased directly from Qantas.
You’ll receive these Qantas Lounge invitations each year following that year’s first purchase on selected Qantas products and services.

To use your lounge passes you will need to show an eligible Qantas or Jetstar flight ticket for travel on that day.

Invitations are not valid in Qantas Domestic Business Lounges, oneworld ® alliance lounges, partner airline and associated lounges and are subject to the Qantas Club Terms and Conditions.
For Altitude Black customers who have selected Altitude Qantas, register to receive your lounge passes.

For Earth Black customers, register to receive your lounge passes.

Complimentary American Express® Sydney International Airport Lounge Access

Start your journey in style at the American Express Lounge next to Gate 24 at Sydney International Airport. Altitude Black and Earth Black American Express® customers can now experience the new American Express Lounge before boarding. Enjoy complimentary dining, wine and cocktails from a locally inspired menu. Simply swipe your Altitude Black American Express® Card or Earth Black American Express® Card at the Lounge Reception for complimentary entry up to two times a calendar year.

Located next to Gate 24, Terminal 1 Departures, at Sydney International Airport.

For more information see full terms and conditions.

Things you should know

American Express® is a registered trademark of American Express. The Westpac American Express Card is issued by Westpac Banking Corporation pursuant to a license from American Express.

Priority Pass Membership: Lounge usage in excess of two visits and all guest visits will be charged directly to your Altitude Black American Express Card at the visit fee of currently US$27 per person, per visit. The first two visits within each 12 month membership period are complimentary to the primary cardholder only, after which every visit would be charged as per the prevailing rates. Any accompanying guests will be charged US$27 per visit, which will be automatically charged on the cardholder’s Altitude Black American Express Card. The Westpac Foreign Transaction Fee will apply to the conversion amount. The date of visits determine which year of membership the visit is allocated to. Unused visits cannot be carried forward to the following year of membership. The number of free visits will be reset to two per each 12-month period. For full details, visit Priority Pass website.

Qantas Club Lounge Invitations: To be eligible for the two complimentary Qantas Club Lounge invitations, you must register at altitudeblack.com.au and then use your Altitude Black Card in Australia to purchase selected Qantas products and services. Selected Qantas products and services are the following items purchased directly from Qantas: Qantas passenger flights (with a QF flight number), Qantas Frequent Flyer and Qantas Club membership joining and annual fees. Excludes Jetstar, Qantas Holidays, Qantas branded non-airfare products and any Qantas products and services not purchased directly from Qantas. Each year you will receive two complimentary lounge invitations once you have made the required spend on selected Qantas products and services.

Qantas Club Lounge Invitations are provided courtesy of Westpac, and are valid for Qantas Club and Qantas operated International Business Lounges only. Not valid in International First Class lounges, Chairman’s Lounge, Qantas Domestic Business, Qantas oneworld® alliance airline, partner airline of associated lounges. Each invitation is valid for a single visit before the date specified on the invitation, when travelling with Qantas or Jetstar with a QF or JQ flight number. Access and use is subject to Qantas Club rules.

The two Qantas Club Lounge invitations will be sent to your card account mailing address within 4 weeks of your eligible card spend, provided you are not in breach of the Conditions of Use and your account remains open. The two Qantas Club Lounge invitations will expire on the date printed on the invitations. Qantas Club Lounge invitations will not be issued to customers who do not first register at altitudeblack.com.au prior to making the eligible card spend.