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We’re reducing your fees

From 1 November 2017, all of our personal transaction accounts will have unlimited free domestic everyday transactions, giving you the freedom to use your account how and where you want.

We’re also reducing monthly service fees to a maximum of $5 on personal transaction accounts, and quarterly service fees to a maximum of $15. There will be no changes to any existing fee waiver criteria you have on your account (for example, if there is a minimum monthly balance to waive your Monthly Service Fee).


Details of those products where fees have been reduced or removed are set out below.

 

If you’re unsure which account type(s) you have, you can find out by logging into Online Banking, or checking a recent statement.

Monthly service fee changes

The maximum monthly service fee on all personal transactions accounts is now $5.

Note: Existing fee waiver criteria continue to apply.

Fees Classic Classic Plus Westpac One Premium
Monthly Service fee Until 31st October From 1st November Until 31st October From 1st November Until 31st October From 1st November
  $7.50 $5 $10 $5 $15 $5

Quarterly service fee changes

Personal Cheque Account charges fees on a quarterly cycle (every 3 months). Due to the quarterly cycle of your Personal Cheque Account, you’ll see a transaction charge on 1 January 2018, which we will refund. The new fee amounts will show on the next statement.

Fees

Personal Cheque

Quarterly  Service Fee

Until 31st October

From 1st November

 

$20

$15

Removing everyday domestic transaction fees

All of our personal transaction accounts will offer unlimited free domestic everyday transactions, giving you more flexibility to use your account how and where it suits you. Fees charged on international transactions will still apply. Please refer to the Terms and Conditions of your account for a full list of fees and description of when they are applicable.

Westpac 55+ and Retired

Fee Description Until 31st October From 1st November
Free withdrawal allowance 8 per month Unlimited
Maximum number of Staff-assisted withdrawals or Bank@Post withdrawals included in Free monthly withdrawal allowance  12 per month Unlimited

Transaction Fees (Charged Per Transaction When Free Monthly Withdrawal Allowance Is Exceeded)

Telephone Banking (automated) $0.40 Free
Telephone Banking (staff assisted) $2.50 Free
Westpac Online Banking $0.25 Free
Westpac Group branded ATM $0.60 Free
Point of sale (POS) transactions $0.60 Free
Cheque withdrawals $1 N/A
Cheque deposits Free Free
Direct debits $0.25 Free
Branch staff- assisted withdrawals $2.50 Free
Periodical Payments $0.25 Free

Westpac Choice eAccount

Fee Description

Until 31st October

From 1st November

Free withdrawal allowance

Unlimited

Unlimited

Maximum number of Staff-assisted withdrawals or Bank@Post withdrawals included in Free monthly withdrawal allowance

Unlimited electronic

Unlimited

Transaction Fees

Telephone Banking (automated)

Free

Free

Telephone Banking (account enquiries)

Free

Free

Telephone Banking (staff assisted)

$3

Free

Westpac Online Banking

Free

Free

Westpac Group branded ATM

Free

Free

eftpos

Free

Free

Cheque withdrawals

$1

Free

Cheque deposits

Free

Free

Direct debits

Free

Free

Branch staff- assisted withdrawals

$3

Free

Periodical Payments

Free

Free

Classic Plus

Fee Description

Until 31st October

From 1st November

Free withdrawal allowance

25 per month

Unlimited

Maximum number of Staff-assisted withdrawals or Bank@Post withdrawals included in Free monthly withdrawal allowance

Unlimited

Unlimited

Transaction Fees (Charged Per Transaction When Free Monthly Withdrawal Allowance Is Exceeded)

Telephone Banking (automated)

$0.40

Free

Telephone Banking (account enquiries)

Free

Free

Telephone Banking (staff assisted)

$2.50

Free

Westpac Online Banking

$0.25

Free

Westpac Group branded ATM

$0.60

Free

eftpos

$0.60

Free

Cheque withdrawals

$1

Free

Cheque deposits

Free

Free

Direct debits

$0.25

Free

Branch staff- assisted withdrawals

$2.50

Free

Periodical Payments

Free

Free

Westpac Passbook 55+ and Retired

Fee Description

Until 31st October

From 1st November

Free withdrawal allowance

4 per month

Unlimited

Maximum number of Staff-assisted withdrawals or Bank@Post withdrawals included in Free monthly withdrawal allowance

Unlimited

Unlimited

Transaction Fees (Charged Per Transaction When Free Monthly Withdrawal Allowance Is Exceeded)

Telephone Banking (automated)

$0.40

Free

Telephone Banking (account enquiries)

Free

Free

Telephone Banking (staff assisted)

$2.50

Free

Westpac Online Banking

$0.25

Free

Westpac Group branded ATM

N/A

N/A

eftpos

N/A

N/A

Cheque withdrawals

N/A

N/A

Cheque deposits

Free

Free

Direct debits

$0.25

Free

Branch staff- assisted withdrawals $2.50 Free
Periodical Payments Free Free

Classic

Fee Description

Until 31st October

From 1st November

Free withdrawal allowance

8 per month

Unlimited

Maximum number of Staff-assisted withdrawals or Bank@Post withdrawals included in Free monthly withdrawal allowance

12 Per month

Unlimited

Transaction Fees (Charged Per Transaction When Free Monthly Withdrawal Allowance Is Exceeded)

Telephone Banking (automated)

$0.40

Free

Telephone Banking (account enquiries)

$2.50

Free

Telephone Banking (staff assisted)

$0.40

Free

Westpac Online Banking

$0.25

Free

Westpac Group branded ATM

$0.60

Free

eftpos

$0.60

Free

Cheque withdrawals

$1

Free

Cheque deposits

Free

Free

Direct debits

$0.25

Free

Branch staff- assisted withdrawals

$2.50

Free

Periodical Payments

Free

Free

Passbook

Fee Description

Until 31st October

From 1st November

Free withdrawal allowance

8 per month

Unlimited

Maximum number of Staff-assisted withdrawals or Bank@Post withdrawals included in Free monthly withdrawal allowance

Unlimited

Unlimited

Transaction Fees (Charged Per Transaction When Free Monthly Withdrawal Allowance Is Exceeded)

Telephone Banking (automated)

$0.40

Free

Telephone Banking (account enquiries)

Free

Free

Telephone Banking (staff assisted)

$2.50

Free

Westpac Online Banking

$0.25

Free

Westpac Group branded ATM

N/A

N/A

eftpos

N/A

N/A

Cheque withdrawals

N/A

N/A

Cheque deposits

Free

Free

Direct debits

$0.25

Free

Branch staff- assisted withdrawals

$2.50

Free

Periodical Payments

Free

Free

Personal Cheque account

Fee Description

Until 31st October

From 1st November

Free withdrawal allowance

40 per quarter

Unlimited

Maximum number of Staff-assisted withdrawals or Bank@Post withdrawals included in Free monthly withdrawal allowance

12 per quarter

Unlimited

Transaction Fees (Charged Per Transaction When Free Monthly Withdrawal Allowance Is Exceeded)

Telephone Banking (automated)

$0.40

Free

Telephone Banking (account enquiries)

$0.40

Free

Telephone Banking (staff assisted)

$0.30

Free

Westpac Online Banking

$0.30

Free

Westpac Group branded ATM

$0.30

Free

eftpos

$0.30

Free

Cheque withdrawals

$0.30

Free

Cheque deposits

$0.30

Free

Direct debits

$0.30

Free

Branch staff- assisted withdrawals

$0.30

Free

Periodical Payments

Free

Free

Things you should know
 

Deposit Accounts for Personal & SMSF customers Terms and Conditions (PDF 1MB)

Not for Sales Personal Accounts Terms and Conditions (PDF 466KB)

 

Fees for international payments and transactions, and charges for non-everyday bank services, will continue to apply. An ATM operator fee may be charged for a withdrawal at a non-Westpac Group branded ATM by the ATM owner.
 

Transaction fees incurred for October account activity will be charged on 1 November 2017.