Skip to main content Skip to main navigation
Skip to access and inclusion page Skip to search input

COVID-19 Government assistance

Millions of Australians have been financially impacted by the COVID-19 situation, through work hours being reduced, being temporarily stood down or job loss. To counteract the impact, the Federal Government have introduced a number of initiatives to support those affected.

Here’s a summary of the current Government initiatives that could help with financial support as the COVID-19 situation evolves.

JobKeeper Payment

The Government is offering emergency relief and financial assistance to help employers during this difficult time, including the JobKeeper Payment scheme. 

The Government’s website contains information, including whether you are eligible to claim these payments.

JobSeeker Payment

If your income has fallen below a certain level and you aren’t receiving the JobKeeper payment, you may be eligible for the JobSeeker Payment or other type of Government income support.

Find out more about Government income support

Accessing superannuation

You may be able to access up to $10,000 from your superannuation in the 2019-20 financial year and another $10,000 in the 2020-21 financial year. It’s important though to keep in mind that your superannuation is to provide for your retirement, so make sure you consider all your options and the impacts accessing your super early may have.

You can apply to access your superannuation if you meet one or more of the following criteria:

  • You’re unemployed
  • You’re eligible to receive a job seeker payment, youth allowance for jobseekers, parenting payment (which includes the single and partnered payments), special benefit or farm household allowance
  • On or after 1 January 2020, you were either made redundant, had your working hours reduced by 20 per cent or more, or if you are a sole trader your business was suspended or there was a reduction in your turnover of 20 per cent or more.

Temporary residents that meet certain criteria are also able to access up to $10,000 of their super in the 2019-20 financial year. Refer to the ATO to check if you are eligible. 

You can apply to access your superannuation by logging into your myGov account and following the 'intention to access Coronavirus support’ instructions. There’s no need to contact your superannuation fund.

Accessing your superannuation is tax free and won’t affect any welfare payments you may be eligible for.

Find out more about withdrawing from your super

Temporary reduction of superannuation minimum drawdown rates


The Government has temporarily reduced superannuation minimum drawdown requirements by 50 per cent for account-based pensions and similar products for the current and next financial year. This reduces the need for retirees to sell investment assets in order to fund minimum drawdown requirements.

Fact sheet 6 Providing support for retirees to manage market volatility

Rental eviction moratorium

All Australian State and Territory Governments have agreed to a six-month moratorium on evictions for both residential and commercial tenants if they can’t pay their rent as a result of financial impacts from COVID-19. However, the legally binding rental agreement between a landlord and tenant is still in place. It could be worthwhile talking to your landlord to find out if any rental relief could be possible. 

Utility relief

Although not a Government initiative, many utility companies (such as electricity and gas) and other businesses such as insurance providers have also launched support measures for customers who have been financially impacted due to COVID-19. If you’re struggling to pay for essential services, it’s worthwhile getting in touch with your service provider directly. They will likely also have details of temporary relief packages on their website.

Related articles: 

Sleep easy knowing you’ve got emergencies covered

There are many things that can disturb your sleep when it comes to money. Having an emergency fund saved can help to ease those concerns.

Financial assistance: Navigating the support you need to recover

A quick guide to our financial and other important support measures.

Things you should know

This information is general in nature and has been prepared without taking your objectives, needs and overall financial situation into account. For this reason, you should consider the appropriateness for the information to your own circumstances and, if necessary, seek appropriate professional advice.

© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.