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Other ways to bank with us

Westpac Online and Mobile Banking – available 24/7*

With Westpac Online and Mobile Banking, you can securely access your banking from the comfort of your own home, via your computer, mobile phone or iPad.

We have created a visual checklist to help you set up your Online and Mobile Banking in five simple steps. You can download it here (PDF 4MB).

Read more detail in the ‘Ways you can bank with us online’ section of this page.

Here is a list of common customer questions regarding digital banking. You can have a read of them here (PDF 230KB).

Phone Banking 24/7*

Phone Banking provides 24/7 access to funds, allowing you to obtain account balances, transfer funds and pay bills.

Call 132 032 for personal banking or 132 142 for business banking.


You can make fee-free ATM withdrawals at most major bank ATMs in Australia. If you’re overseas we have more than 50,000 ATMs available through our Global Alliance partners which you can use (conditions, charges and other fees may apply).

Withdraw cash without a card from any Westpac, St.George, Bank of Melbourne or BankSA ATM, anytime on eligible accounts using a cash code through our Mobile Banking app.


Use your credit or debit card at over 3,500 Australia Post outlets to make deposits and withdrawals, account balance enquiries and pay credit card bills.


Find your nearest Bank@Post at and then click on More services followed by Finance & Insurance.


Passbooks aren’t accepted at Australia Post outlets. If you have a Passbook, talk to us about banking services to suit you.

Depositing cheques by post

You can send your cheques to us to deposit into your account as long as you include a Westpac Deposit Slip pre-printed with your unique BSB and account number. Here’s how to deposit your cheques by post.

Things you should know

Eligibility conditions apply. Westpac customers who wish to utilise these special relief measures or need assistance should contact Westpac Assist on 1800 067 497 or speak with their Relationship Manager.

Interest rates are subject to change. Terms and Conditions and eligibility criteria apply.

*Please read the Online Banking Terms and Conditions, or Phone Banking Terms and Conditions, at before making a decision and consider whether either of these products are right for you.

© Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.