COVID-19: home loans
We're here to help
We know this is an unprecedented situation and we’re receiving a very high volume of enquiries. If you have submitted the form for support with your home loan, we’ll be in touch regarding your application.
See what else we’re doing to help
Things you should know
Break costs on prepayments and switching: Customers can make total prepayments of up to $15,000 (cumulative) for loans fixed prior to 21 March 2009, $25,000 (cumulative) for loans fixed between 21 March 2009 and 16 March 2012 or $30,000 (cumulative) for loans fixed on or after 17 March 2012, without costs or fees applying. Prepayments exceeding this threshold may incur a break cost and administration fee.
If at any time before the end of a fixed rate period you switch to another product, interest rate (fixed or variable) or repayment type, then a break cost and administration fee may apply.