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At Westpac, we’ve been helping Australians for over 200 years.

We pride ourselves on helping people in the moments that matter, big or small. Whether it be buying a home, saving for a family, starting a business or when times get tough, we’re here to help.


Helping you in the moments that matter

In life we experience joy, happiness, uncertainty and change. No matter what happens we’re here to help.

Loss of a loved one

We know this is a difficult time, and a difficult conversation. We are happy to talk to you in person, or over the phone – whichever way you choose.  When you’re ready we’re here to help make things as easy as possible so that you can focus on your family at this time.

Having a baby

Whether you’re having your first or fifth child it can be exciting, joyous and maybe just a little bit overwhelming. One thing is for sure welcoming a baby to your family is a game changer. When it comes to planning for this life changing event, we’re here to help.

Starting a business

Starting a business is the chance to create your new working future. It’s the opportunity to take control of your working life, do something you feel passionate about and build new financial possibilities.  If you’re thinking about starting your own business, we’re here to help.

Dealing with fraud

Being a victim of fraud or scam is an unpleasant experience. We're working 24/7 to safeguard your personal information and to protect you from online fraud. Learn about how we’re here to help with Westpac Protect, and the simple steps you can take to help protect yourself.

Experiencing financial difficulty

Life can take unexpected turns and when this happens you are not alone. If you find yourself in financial difficulty, we are here to help. From pausing payments to offering payment plans, we’ll work with you to find a way to improve your situation and get you back on your feet again.


Supporting the community

For over two centuries we’ve been there for Australians, whether they bank with us or not. We are here to help with a range of activities and community initiatives such as community grants, financial literacy, disaster relief and rescue services.

Keeping Australians safe

Since 1973, the Westpac Lifesaver Rescue Helicopter Service has been on hand to help all Australians who find themselves in trouble. Over 80,000 successful rescue missions have been carried out at no cost to those rescued. We’ve now gone a step further with our Rescue Rashie initiative and Westpac Little Ripper Lifesaver Drone program. Whether it’s in your back yard pool or at the beach, we’re here to help.

In times of disaster

Our Natural Disaster Recovery Fund was set up to help Australian communities that have been affected by natural disasters. We’re here to help support and provide immediate financial assistance in times of crisis.

Helping build our future

We are proudly supporting innovative Australian’s with a passion to bring about change and solve some of our nation’s biggest problems. We’re here to help with the Westpac Bicentennial Foundation which awards 100 scholarships a year. Forever.

Women in business

At Westpac, we have a history of helping women achieve financial independence and equality in leadership roles. We were one of the first companies in Australia to provide paid maternity leave to its employees and in 2017 Westpac achieved 50% of women in leadership roles.

Businesses of Tomorrow

The Westpac Businesses of Tomorrow program is designed to reward and recognise businesses with the drive to shape the future of our nation. With no pre requisite to be a Westpac customer we want to help businesses be better prepared for the challenges of tomorrow.

Westpac Foundation

The Westpac Foundation is our most established social giving program. Since 1999, Westpac Foundation has granted more that $30 million to over 450 not-for-profit organisations addressing complex social issues in the Australian community, helping the people who need it most.