You must be over 12 years of age and be a permanent resident of Australia to open an account
Your residential address cannot be a PO Box address
If you have a Property name or Rural Mail Box (RMB) address, simply enter the Property name or RMB and the street name in the 'Street/property name' field
Are you an existing Westpac customer?
You are an existing Westpac customer if you have any type of banking relationship with Westpac. This may include a transaction account, a credit card or loan.
If you are an existing customer, you have the option of entering your customer number. Your customer number is the eight digit number you use to sign in to Internet Banking and Telephone Banking. It can be found on the first page of your statement.
When you open a transaction or savings account, you have the option of providing us with your Tax File Number or Exemption. Collection of Tax File Numbers is authorised by tax law. Quotation is not compulsory, but withholding tax may be deducted from interest paid to your account if you do not quote your number or exemption. Note: If an account is opened in joint names, a minimum of two Tax File Numbers or Exemptions are required to deem an account to have quoted.
If you have not previously provided us with your Tax File Number, you may do so at a Westpac branch or by using Telephone Banking.
If you are an existing Westpac customer and have previously provided us with your Tax File Number, when opening your account/s, you may opt for the Tax File Number you have already provided to us to be applied to your new account, by selecting 'yes' on the online application. If you select 'yes', and we later confirm that you have not previously supplied us with your Tax File Number or are not eligible to re-use an existing Tax File Number, withholding tax may be deducted from interest paid to your account.
For more information about Tax File Numbers contact the Australian Taxation Office.
If you are a new customer, you will be required to indicate if you would like to receive marketing information.
The Westpac Group may contact you to send you information regarding this, or other products and services, that may help you reach your financial goals faster or improve the efficiency of your banking.
Some examples of information we may send you could be:
What if I don't live in Australia?
Please phone +61 2 9155 7700 to speak to our Migrant Banking specialists about the best accounts for your needs and how to set them up.
Why do we need an email address?
We may use your email address and phone number to contact you for any purpose related to your application and the management of your account.
We may in the future contact you to provide you with information about Westpac products and services including special offers.
Please read the Acknowledgements and Consents section or the Deposit Accounts for Personal Customers Terms and Conditions on what action to take if you do not wish to receive this information.
How can I can find these numbers?
Customer number: the 8-digit number shown at the top of your statement. You use this number for logging in to Online Banking or when using Telephone Banking.
BSB and Account number: Shown on your statement
Card number: the 16 or 19 digit number on your Westpac HandyCard, Debit Mastercard or credit card.