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Westpac's Customer Identification Standards for personal customer and sole trader customers

• You must show at least TWO original documents from Table A or Table B (certified copies will only be acceptable as set out below)
• At least ONE document must be a primary identification document from Table A
• All documents must be current unless specified otherwise
• If any document is written in a language other than English, you must provide an English translation prepared by an accredited translator.

Table A – Primary identification document

• Birth certificate – Australian (must be a full birth certificate)
• Birth certificate – Foreign (issued by a foreign government, the United Nations or an agency of the United Nations; must be a full birth certificate)
• NSW birth card *
• Citizenship certificate – Australian
• Citizenship certificate – Foreign (issued by a foreign government)
• Driver's licence – Australian *
• Learner's driver's licence – Australian *
• Passport – Australian (can either be current or expired within the last 2 years; must not be cancelled, defaced or mutilated) *
• Passport – Foreign (issued by a foreign government, the United Nations or an agency of the United Nations; must not be cancelled, defaced or mutilated) *
• Travel document – Foreign (issued by a foreign government, the United Nations or an agency of the United Nations) *
• Boat licence – Australian *
• Taxi licence – Australian *
• Pension card – Centrelink
• Pension card – Department of Veterans' Affairs
• KEYPASS photo ID card *
• 18+ Proof of age card *
• National identity card (issued by a foreign government, the United Nations or an agency of the United Nations) *
• NSW RTA photo card or Proof of age card *

* must contain photograph and signature

Table B – Secondary identification document

• Driver's licence – Foreign *
• Security guard's licence *
• Shooter's/firearms licence *
• Blind Citizens Australia ID card *
• Multiple Sclerosis Society photo ID card *
• Public Service employee ID card – Australian *
• Student ID card – Australian higher education (TAFE or University) *
• Working With Children check card (Blue card) QLD, VIC, WA *
• Australian Taxation Office (ATO) notice issued within the last 12 months which shows your name and residential address
• Financial benefits notice issued by a Commonwealth, State or Territory government issued within the last 12 months which shows your name and residential address (e.g. a notice from Centrelink)
• Financial institution passbook (Australian) which must be current and have a black light signature
• Utilities notice issued by a local government or utilities provider within the last 3 months which shows your name and residential address
• Health care card – Centrelink
• Health care card – Department of Veterans' Affairs
• Marriage certificate – Australian
• Medicare card
• Commonwealth seniors health card or State seniors card

* must contain photograph and/or signature