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How do I know when my PayID is ready?

Personal customers:

You can see if your PayID is ready to use by logging into Online Banking on your desktop and going to

Services & preferences > Account services > PayID / Pay to Mobile settings.

On the Westpac Mobile Banking App, go to Services and security > PayID / Pay to Mobile settings.

 

Business customers:

Go to Services & preferences > Account services > PayID settings or on the mobile app Services and security > PayID settings.

When your PayID is ready for use, the status will be "unlocked".

Find out more about the New Payments Platform, Osko and PayID