FAQs

How do I change my Westpac Online daily payment limit?

To update your Daily Payment Limit in Westpac Online Banking:

1. Sign in to Westpac Online Banking
2. Select Preferences from the Services & preferences menu
3. Select Daily Payment Limit then Update my Daily Payment Limit
4. Enter a new limit amount into the New limit field, or use the slider below it to indicate your new limit
5. Select Save

If the change is an increase and depending on whether you're registered for a Westpac Protect™ security device, you may need to enter your date of birth or security code to complete the change.

Once you've done this, you'll receive a confirmation message at the top of the screen that your Daily Payment Limit has been updated. If you're not registered for a Westpac Protect™ security device, you can register by going to Preferences from the Services & preferences menu and selecting Security.

To update your Daily Payment Limit in Westpac Mobile Banking:

1. Sign in to Westpac Mobile Banking
2. Go to Services and security > Security and access > Daily Payment Limit
3. Select one of the limit options
4. Tap on Change Limit

If the change is an increase, and depending on whether you're registered for a Westpac Protect ^TM security device, you may need to enter your date of birth or security code to complete the change.

Once completed, you'll receive a confirmation message at the top of the screen that your Daily Payment Limit has been updated.