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How do I give my account a nickname?

You can nickname your accounts in Online Banking or the Westpac App. The nickname is specific to your profile. Joint account holders can choose their own nickname for the same account.


Nicknames can be letters, numbers and special characters including spaces and must be less than 30 characters. 

In the Westpac App

Before trying these instructions make sure you update to the latest version of the app. 

  1. Tap the account​
  2. Tap the (i) icon in the top right of the screen​
  3. Tap Edit and add Nickname​
  4. Tap return on your keypad​

In Online Banking

  1. Go to Service > Preferences > Accounts​
  2. Select the account​
  3. Add Nickname and select Save​​
Things you should know

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