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Opening Accounts

How do I open a new Westpac Account?

All completed paperwork should be returned to your Client Enquiry Manager.

For any account opening and authorities change applications submitted from 24 January 2020, all account signatories will be required to present at least one form of photo ID containing their full name, and date of birth (such as a drivers licence, passport) to an authorised Westpac representative or by visiting a local Westpac Branch to be identified.   A secondary form of identification may be required in some instances. 

Alternatively please submit a certified copy of your identification documents to your Client Experience Manager.

Complete the Account opening form (PDF 127KB) to establish a new account or an additional account for existing customers.

Also complete the Notice of Authority - Government (PDF 74KB) form to provide the Bank with details of the persons authorised to operate your organisation's accounts. This form only needs to be completed once if the signatories and operations are the same across all accounts held by the organisation.

The forms below are only required in certain circumstances, when opening a new account:

Annexure 'A' to Notice of Authority - Government (PDF 62KB)
If there is insufficient space in the Notice of Authority form for the details of every person authorised to operate your accounts, please tick "Yes" at the end of the "Details of Persons Authorised" section and use the Annexure "A" form.

Notice of authority for a specific account (PDF 318KB)
Complete if your organisation nominates different signatories or operations to a "specific" account as distinct from your other existing accounts.

Annexure 'A' to notice of authority for a specific account (PDF 63KB)
If there is insufficient space in the Notice of Authority form for the details of every person authorised to operate your accounts, please tick "Yes" at the end of the "Details of Persons Authorised" section and use the Annexure "A" form.

Notice of authority for addition to persons authorised (PDF 81KB)
Complete if your organisation needs to add new account signatories to its existing accounts.

Annexure 'A' to notice of authority for addition to persons authorised (PDF 706KB)
If there is insufficient space in the Notice of Authority form for the details of every person authorised to operate your accounts, please tick "Yes" at the end of the "Details of Persons Authorised" section and use the Annexure "A" form.

Product Disclosure Statement (PDS)

Transactional account Product Disclosure Statement (PDF 310KB)  

What identification is required?

Individuals (Account Signatories)

Individuals transacting on an account will be required to be Westpac Identified. Please have them present their identification documentation at their local Westpac Branch.  Once they have been identified, please contact your Client Enquiry Manager and provide them with the new Customer Number.

Certified copy

A certified copy means an identification document that has been certified as a true and correct copy of an original document by an approved certifier (refer below for approved certifiers).
 
The approved certifier must certify that the photocopy is a true and correct copy of the original by writing on and signing the photocopy as follows:
 
I, [full name of approved certifier], a/an [select appropriate from list of approved persons below], certify that this [name of document] is a true and correct copy of the original. [Signature and date]
 
Example:

I, John Citizen, a Justice of the Peace, certify that this Trust Deed is a true and correct copy of the original.
John Citizen
1/1/2012

Approved Certifiers

The following persons are approved by the Bank to certify identification documents:

  1. A person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner (however described)
  2. A judge of a court
  3. A magistrate
  4. A chief executive officer of a Commonwealth Court
  5. A registrar or deputy registrar of a court
  6. A Justice of the Peace
  7. A notary public (for the purposes of the Statutory Declaration Regulations 1993)
  8. A police officer
  9. An agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public
  10. A permanent employee of the Australian Postal corporation with 2 or more years of continuous service who is employed in an office supplying postal services to the public
  11. An Australian consular officer or an Australian diplomatic officer (within the meaning of the Consular Fees Act 1955)
  12. A bank or building society officer with 2 or more continuous years of service
  13. A finance company officer with 2 or more continuous years of service
  14. An officer with, or authorised representative of, a holder of an Australian financial services licence, having 2 or more continuous years of service with one or more licensees
  15. A member of the Institute of Chartered Accountants in Australia, CPA Australia or the National Institute of Accountants with 2 or more years of continuous membership
  16. A Commissioner for Declarations
  17. A Commissioner for Affidavits.

Guidance Document for Customers

The document below has been prepared for customers to provide guidance on the process for certifying identification documents.

WIB Customer Guidance on Certifying ID Documents (PDF 24KB)

How do I establish a facsimile/email indemnity?

Complete the facsimile/email indemnity (PDF 50KB) if your organisation intends sending instructions by means of facsimile transmission or email to the Bank and, your organisation wishes to accept facsimile advices and other communications, such as email, transmitted by the Bank, in relation to any accounts, facilities or other arrangements which you may now or in the future have with the Bank.

How do I open foreign currency accounts?

A Foreign Currency Account is an Australian based deposit account for foreign currency. They are available for most major currencies.

The Account Opening form and Notice of Authority must be completed to establish a Foreign Currency Account.

Foreign Currency Account Opening Form (PDF 1021KB)

Notice of Authority - Government (PDF 74KB)

Foreign Currency Account - Terms & Conditions (PDF 3MB)

Incorporates the Terms and Conditions of accounts.

Foreign Currency Term Deposits

Foreign Currency Term Deposits PDS

Foreign Currency Term Deposit Application (PDF 158KB)