Skip to main content Skip to main navigation Skip to accessibility page Skip to search input

 

Why can't I access this password-protected site?

We're sorry but the user name or password you entered was incorrect. This means we couldn't authorise access so please check your details and try again.

If you still have problems logging in, refresh (Ctrl + F5) your browser or contact us.

 

 

 

How do I open a HYIA4?

Forms for account opening

Government account opening form (PDF 173KB)

Government Notice of authority (PDF 243KB)

Nomination of agency's operating account (PDF 56KB)

Transactional Account Product Disclosure Statement (PDF 1MB)  

What identification is required?

A certified copy means an identification document that has been certified as a true and correct copy of an original document by an approved certifier (refer below for approved certifiers).
 
The approved certifier must certify that the photocopy is a true and correct copy of the original by writing on and signing the photocopy as follows:
 
I, [full name of approved certifier], a/an [select appropriate from list of approved persons below], certify that this [name of document] is a true and correct copy of the original. [Signature and date]
 
Example:

I, John Citizen, a Justice of the Peace, certify that this Trust Deed is a true and correct copy of the original.
John Citizen
1/1/2012

Approved Certifiers

The following persons are approved by the Bank to certify identification documents:

  1. A person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner (however described)
  2. A judge of a court
  3. A magistrate
  4. A chief executive officer of a Commonwealth Court
  5. A registrar or deputy registrar of a court
  6. A Justice of the Peace
  7. A notary public (for the purposes of the Statutory Declaration Regulations 1993)
  8. A police officer
  9. An agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public
  10. A permanent employee of the Australian Postal corporation with 2 or more years of continuous service who is employed in an office supplying postal services to the public
  11. An Australian consular officer or an Australian diplomatic officer (within the meaning of the Consular Fees Act 1955)
  12. A bank or building society officer with 2 or more continuous years of service
  13. A finance company officer with 2 or more continuous years of service
  14. An officer with, or authorised representative of, a holder of an Australian financial services licence, having 2 or more continuous years of service with one or more licensees
  15. A member of the Institute of Chartered Accountants in Australia, CPA Australia or the National Institute of Accountants with 2 or more years of continuous membership
  16. A Commissioner for Declarations
  17. A Commissioner for Affidavits.


Note:

Overseas customers must provide a completed applicable WIB Certified Copy Certificate and can only use the following category of certifiers:

Category 11
Category 12 or 13 where the international bank/finance company is acceptable to Westpac (Please refer to your Client Enquiry Manager for a current list of acceptable banks)
Any of the persons specified in category 1 to 17 where the person holds these positions within Australia.

Certified Copy Certificates

WIB Certified Copy Certificate - Organisations (PDF 109KB) to provide certified copies of documents for Organisations.

 WIB Certified Copy Certificate - Individuals (PDF 164KB) to provide certified copies of documents for individuals.

Guidance Document for Customers

The document below has been prepared for customers to provide guidance on the process for certifying identification documents.  This document is for Australian registered/resident customers only.  Customers registered/residing overseas must refer to the applicable Certified Copy Certificate for instructions.

WIB Customer Guidance on Certifying ID Documents (PDF 24KB)

WIB Verifying Officer Nomination Form (PDF 108KB)

Complete if your organisation wishes to nominate an employee of your company to become Verfiying Officer in respect to all or specific accounts held with the Bank.

Things you should know

To view PDF files you need Adobe Acrobat Reader . Use Adobe's online PDF conversion tools to convert to another format.