Add Facility Hierarchy Structure
Facility Hierarchy Structure Information – Sublevel (PDF 645KB)
Complete this to add/amend facility hierarchy structure
Cancel Card
Commercial Card – Card Cancellation Request (PDF 54KB)
Complete this if you would like to cancel a card.
Facility Cancellation
Commercial Card Facility Closure Form (PDF 629KB)
Complete this if you would like to cancel a facility. The client is to contact their Westpac Representative to advise what facility they would like to close.
Cardholder Application
Virtual Purchasing Card – Adding a Card Account (PDF 629KB)
Complete this to establish a new Virtual Purchasing Card Account.
Change Card Transaction Limit and Merchant Restrictions
Commerical Card - Maintenance of Limits and or Merchant Restrictions (PDF 1MB)
Complete this if you would like to amend the merchant restrictions or increase or decrease the credit limit on individual cards.
Changing Fax Indemnity
Fax/Email Indemnity (PDF 628KB)
Complete this to authorise Westpac to accept fax and email correspondence for the facility.
Commercial Card Insurance Policy
Commercial Card Insurance Policy (PDF 160KB)
Facility Maintenance
Commercial Card – Facility Maintenance Form (PDF 632KB)
Complete this if you wish to amend the statement date, settlement date, change the facility name or change the facility or reporting level address.
Nominate Authorised Signatory
Virtual Purchasing Card Facility – Adding an Authorised Signatory. (PDF 639KB)
Complete this to add an Authorised Signatory for a Virtual Purchasing Card.
Request Cardholder Statement
Commercial Card – Requesting and Individual Cardholder Statement or Company Report (PDF 67KB)
Complete this if you wish to request a duplicate cardholder statement or order a company report.
Request Company Report
Commercial Card – Requesting and Individual Cardholder Statement or Company Report (PDF 67KB)
Complete this if you wish to request a duplicate cardholder statement or order a company report.
Request Direct Debit
Direct Debit Request (PDF 1MB)
Complete this if you would like to amend the direct debit account details for payment of a facility.
Setup Electronic Reporting
EMS and Raw Data Feed Enrolment Form (PDF 646KB)
Complete this to establish a raw data feed and/or access to Mastercard SDG2/Visa Send Clarity.
Transfer of Credit Balance
Commercial Card – Cardholder Maintenance Form (PDF 75KB)
Complete this if you would like to transfer a credit balance, transfer funds incorrectly credited to a card, transfer a card to another reporting level, change a cardholder address or reissue a card.
Transferring Card to Another Reporting Level
Commercial Card – Cardholder Maintenance Form (PDF 75KB)
Complete this if you would like to transfer a credit balance, transfer funds incorrectly credited to a card, transfer a card to another reporting level, change a cardholder address or reissue a card.
Transaction Limit and Merchant Restrictions
Transaction Limit and Merchant Restrictions – Annexure (PDF 615KB)