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Direct Entry User Guide

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Introduction

This User Guide has been designed to provide the Government of South Australia ("SA Govt") with a brief and concise overview of the Direct Entry (DE) System so that it can take full advantage of its features and benefits. The information contained in this guide covers the most important aspects of the product that the SA Govt should be aware of.

A complete list of definitions associated with Direct Entry (DE) has been included to assist the SA Govt in gaining a better understanding of the product. These explanations can be found in the Direct Entry definitions section of this guide.

It is important for the SA Govt and it's Agencies to note that its use, or continued use, of the DE System shall signify its understanding and acceptance of the terms and conditions contained within this User Guide.

"The Bank" refers to Westpac Banking Corporation.

 

     

The DE system has the ability, where all accounts and file details are correct, to electronically credit or debit accounts at virtually all Australian Banks, Building Societies and Credit Unions on the day nominated by the User ("Agency"). The day nominated is also known as the processing date or release date.

DE files can also be processed through either the GDES or standard Direct Entry processing channel. Refer to the GDES and standard Direct Entry processing channels section for more information.

The DE System permits the Agency in emergency situations to effect recalls of payroll and other credit transactions where obvious processing errors have been made when creating the file.

The DE System produces reports detailing those transactions that have been processed in addition to exceptions and rejected transactions.

One advantage of the DE System over paper based payment systems is the ability to readily trace transactions that have not been credited or debited to the account they were intended for.