We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
Westpac General Electric requires a username and password
We're sorry but the user name or password you entered was incorrect. This means we couldn't authorise access so please check your details and try again.
If you still have problems logging in, refresh (Ctrl + F5) your browser or contact us.
Westpac have launched new digital forms for an efficient, easy and fast experience.
Find out more about the experience to start.
QuickService is the primary method to communicate with your Westpac Client Service team and our Centres of Excellence. Designed to improve the customer experience by allowing you to initiate and track a range of service requests at any time.
If you require any assistance with completing these forms, please contact your Westpac Service Representative.
When you first login to QuickService, you will be asked to change your password. Your new password must be at least eight characters in length, and must contain at least one letter and one number.
Yes, the following user guides are available and provide comprehensive information and instructions to assist you in using QuickService.
For QuickService support or assistance (including password resets):
Please contact your Westpac Client Service representative.
For technical assistance, please contact the QuickService Service Desk:
Phone: 1300 366 061
(Monday - Friday, 08.00 to 17.00)