Westpac recommends our Corporate Online customers to install and use Trusteer Rapport to help ensure that they are protected against the changing threat landscape, aligning with our ‘best of breed’ security model.
The installation of Trusteer Rapport does not affect how you use and operate Corporate Online. So, if you don’t install Trusteer Rapport, your access to Corporate Online will not be affected. However you will not be protected from some attacks.
Benefits of Trusteer Rapport:
Non-invasive, easy to install and use
Requires no updates, configuration or maintenance
Free of charge
No changes to the way you use Corporate Online
Will operate immediately upon installation for Westpac Corporate Online
Trusteer Rapport does not replace your anti-virus and is not an anti-virus solution. It works differently and helps prevent attacks that your anti-virus solution cannot detect or remove. Trusteer Rapport is designed to work alongside to complement anti-virus software/desktop security solutions and firewall.
Trusteer Rapport is designed to work and is tested regularly against a wide range of anti-virus, desktop security solutions and firewalls - it's not designed to replace them as they work most effectively when used together, however some known conflicts do exist. You can check compatibility with other security software. If you have any conflicts or can’t find your security solution in the compatibility list, please go to Trusteer Support.
Anti-virus/desktop security solutions - help to stop threats, by scanning your PC and looking for suspicious files
Firewall - hides your computer from attackers, and helps stop criminals getting data in and out of your PC
Trusteer Rapport - secures the connection between your PC and the internet. It checks you've accessed the genuine site, and if you haven't, it stops your data going to a fraudulent website.
No, it is possible to install Trusteer rapport if you don't have Administrative rights. However, the level of security provided is slightly reduced. Westpac strongly recommend that Trusteer Rapport is installed with Administrator rights to optimise it's security benefits. If you don't have these rights, please contact your IT department to assist.
Trusteer Rapport protects your computer against malicious software which targets your banking. If this type of threat is present when Trusteer Rapport is installed, it will be removed. Other types of non-financial targeting malicious software that may be on your computer will simply be blocked from accessing sensitive information whilst you are on a Trusteer Rapport protected website. Removing Trusteer Rapport enables the malicious software to operate again, putting your details at risk.
Trusteer Rapport prevents printing a screen when a protected website is presented. The purpose of this mechanism is to prevent malware from grabbing sensitive information using the operating system's print screen mechanism. When you click the Print screen button while on a protected website, the following dialogue box appears.
If you want to print or capture the screen: Click Allow
If you did not initiate a print screen operation, and do not want to print the screen: Click Block
Unfortunately, no security solution is hacker proof. Like your anti-virus software or any other security solution you use, Trusteer Rapport makes it harder for criminals to commit crime. Trusteer Rapport adds a very important and unique security layer to better protect your money and your sensitive information.