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Manage your accounts

How do I add signatories on the schools account(s)?

To add signatories to an account print off, complete and sign:

Notification of Changes to a customer's person authorised - ACT Government form (PDF 302KB)

Notice of Authority - ACT Government form (PDF 57KB)

How do I remove signatories on an account?

  • Prepare a written request on school letterhead outlining the name of the person to be removed and the account(s) they are to be removed from.
  • Please ensure the Principal signs the request.
  • Fax or mail the request to ACT Government Schools Client Service.

Where the signatory also has access to Corporate Online an Administrator can remove their Corporate Online access. This will ensure you do not continue to pay for their access to Corporate Online. 

Should assistance be required, please contact Corporate Online Support on 1300 134 291. The team will be able to advise the Administrator through the process.

Mail your request to: 

ACT Government Schools 
Westpac Institutional Banking 
Level 11, 15 London Circuit 
Canberra ACT 2601

How do I open an account for a new school?

Mail original forms to:

ACT Government Schools 
Westpac Institutional Banking 
Level 11, 15 London Circuit 
Canberra ACT 2601

No confirmation is provided to the school.  Please allow for a minimum of 5 working days for the facility to be established. 

Should you have any enquiries please contact us at actclientservice@westpac.com.au or call us on (02) 6275 5333.

How do I close a school account?

  • Once you have completed your account reconciliation and have no further use for the account then complete and print off the Account Closure Request (PDF 89KB). This document must be signed by the Principal (Account Signatory).
  • Please return completed documentation to your Client Enquiry Manager.
  • Once the account is closed you will recieve a final bank statement. Please allow a minimum of 5 working days for the account to be closed.

Should you have any enquiries please contact us at actclientservice@westpac.com.au or call us on (02) 6275 5333.