We are currently experiencing a high volume of calls as a result of COVID-19, but we are here to help. If you are concerned about your Home Loan repayments, please go to the home loans support page. If you are a Business customer and need help, please go to the business relief page.
Westpac ACT Government requires a username and password
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Westpac have launched new digital forms for an efficient, easy and fast experience.
Find out more about the experience to start.
QuickService is Westpac Institutional Banking's online portal which has been purposely built for agencies of the ACT Government to initiate and manage service requests directly to their Westpac Client Service Team.
Access to QuickService can be established quickly and with ease. You will need to contact your agency's QuickService Administrator to request the creation of your profile and to provide you with a temporary password.
When you first login to QuickService, you will be asked to change your password. Your new password must be at least eight characters in length, and must contain at least one letter and one number.
For QuickService support or assistance (including password resets):
Please contact your Client enquiry manager
For technical assistance, please contact the QuickService Service Desk:
Phone: 1300 366 061
(Monday - Friday, 08.00 to 17.00)