How to trace an outgoing transaction
On the homepage, select the account you are inquiring about.
In the Account activity section, select the transaction you would like to trace from your transaction list.
In the Transaction detail section, select Trace payment.
Verify the information is correct and select Continue.
Once confirmed, select Trace transaction.
If you've made a payment that hasn't been received, you can trace where the payment was sent. You'll be charged $35 to trace the transaction. This doesn't include a recall of fund.