How to switch security devices
From SecurID® token to Westpac Protect™ SMS Code.
As an Administrator, you can switch security devices for a Business User
If the SecurID® token User does not require a Daily Payment Limit of $200K or more, you can switch them to Westpac Protect™ SMS Code. This means they would be able to use a nominated phone to approve payments and make changes.
Note: If the User requires a Daily Payment Limit over $200k, or is not able to receive text messages, they may need a replacement SecurID® token. To order a new SecurID® token, refer to the How to order a replacement token for expiring or expired tokens how-to guide.
- A User can only have one active security device at any one time i.e. either Token or SMS Protect
- The security device is not active until the user logs in to their own profile to activate device