How to request spare tokens
As an Administrator, you can request spare tokens for your Business Network.
1. Hover over Services & Preferences and click User Administration
2. Click More features and then Security devices
3. Click Request spare tokens
4. Enter the number of spare tokens required and click Submit Order.
- An Administrator can order up to 5 spare tokens a month. If more tokens are required you will need to contact Online Banking Help Desk – 1300 655 505.
- Status of ‘Linked’ indicates the Administrator has linked the device. Status of ‘Active’ means the User has gone in and activated device for use.
- Fees may apply for additional and replacement security devices – check the Terms & Conditions on our website.